Operations Manager

Maersk • Caledon, Ontario, Canada • 20h ago

Core Competencies

Oversee and direct the facility operations to achieve the highest level of productivity, customer service with a focus constantly on cost and efficient use of labor
Constant focus on the cost of operational labor and understand and uphold financial responsibility for the daily production and labor (P\&L),
Train direct reports on understanding the company information, goals, and objectives within the Operations team
Manages up to 5 -10 subordinate supervisors who supervise 50 employees in Special Projects, Shipping, Receiving, Packing, Order Processing, Routing, Inventory and Auditing departments. Is responsible for the overall direction, coordination, and evaluation
Ensure work procedures and work schedules are being adhered to and that corrective action is being taken within the facility operations
Effectively communicate with other departments and managers to ensure the efficiency of the facility as a whole
Track productivity for all the customers
Ensure all the customers' SLAs are met
Customer claim processing, reporting, and procedure compliance facilitation.
Ensure FC damages are within SLA
Focus on continuous improvement to reduce cost and improve the bottom line
Maintain inventory integrity and perform all necessary inventory adjustments \& corrections.
Also act as facility support -- ordering packaging material, supplies and other items required to run day to day operations
Oversee warehouse audits to identify process issues that affect inventory accuracy.
Monitor overages and shortages as relates to the customer.
Monitor damages and procedure compliance as relates to the customer.
Maintain and monitor relationship with custom's procedures including freight clearance documentation and customer compliance. Liaison with other Damco entities as needed
Demonstrate adaptability and solution engineering for market fluctuations and other supply chain disruption
Represent the account(s) during business implementation and execution, including onboarding of new Maersk product portfolio; collaborating with internal project owners accordingly
Accountable to do resource planning on daily basis
Monitor productivity and profitability
Responsible to cross train management staff as well as warehouse associates
Foster team environment within the facility and demonstrate strong leadership skills
Adhere to all Health and safety polices within the facility and lead, foster a safe and compliant environment according to legislation
Manage, evaluate, and mentor Assistant Managers and Supervisors
Supports the commitment to the Company's Core Values
Coordinate with Managers and Human Resources to ensure adherence to Company policies and procedures
Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered.
Oversee maintenance problems to ensure minimum costs and prevent operational delays ensure all established costs, quality, and delivery commitments are met
Performs administrative activities associated with the effective management of shop operations, including compiling, storing, and retrieving production data for reports.
Ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
Interviewing, hiring, appraising performance; rewarding and disciplines employees; addressing complaints and resolving problems.
Extensive knowledge of Microsoft Windows applications (i.e. Word, Excel, Outlook, and power-point
Must be able to learn detailed functionalities of all the warehouse management system in the warehouse.
Accountable to order any infrastructure /IT related items
Work as a backup supervisor in exception cases such as peak
Responsible for identifying and reducing warehouse operating cost
Perform other job-related duties as required

Qualifications

College degree preferred but not required
5 years of Management Leadership experience
Strong candidates are assertive, adaptable, and resilient
Must be a self-starter, multi-tasker, and excellent problem-solving abilities
Excellent verbal and written communication skills
Team player attitude, understands the importance of maintaining a high communicative environment, offers an inclusive approach with constant care, constant training and communication while fostering a team environment
Proficient with systems (i.e.: Microsoft products; warehouse and management systems)
Must be able to lift up to 50lbs
Role is for the afternoon shift. Flexibility to work nights, holidays, and weekends( Sunday shift on rotational basis)

Company Benefits: Vision Pay Range:

Maersk

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