Job Title: Financial Service Representative
If you are looking to join one of Canada's fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America's Most Engaged Workplaces, we want the best to join our team.
easyfinancial is one of Canada's leading non-prime lenders, helping Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, even when others say no.
As a Financial Service Representative, you will be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.
No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.
What's In It For You
- Benefits and Perks:
- Financial: Monthly, quarterly, and semi-annual incentive plans; RRSP and Employee Share Purchase Plan matching
- Health \& Lifestyle: Extended healthcare coverage, including Mental Health and on-demand virtual healthcare; 5 personal days, company paid volunteer days, Sundays off, and paid birthday off in addition to paid vacation days
- Perks: Perkopolis employee discount program; REMIC Licensing is available; employee discounts on furniture, electronics, and appliances; easyloans at lower interest rates; Tuition Assistance Program
- Recognition: Opportunities for monthly, quarterly, and semi-annual awards; leadership development programs with over 70% internal promotion rate
What You Will Do
- Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
- Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
- Educate and empower customers to achieve their financial goals through building their credit
- Capitalize on financial cross-sales and add-on products
- Communicate the terms and conditions of our financial products
- Review and evaluate prospective loans through financial analysis and risk assessments
- Manage collections activities for all past due financial accounts
- Secure all required information to fulfill customer applications with strong attention to detail
Who You Are
- An excellent communicator who is people- and results-oriented, eager to drive sales and increase customer satisfaction
- Compassionate and operate with integrity on every sale -- caring deeply for our customers!
- You have some experience in a customer-facing environment
- Able to pass background checks (criminal, employment, and credit)
Why Work for goeasy?
Discover more about our culture by watching the video below or visiting goeasy careers page.
At goeasy, we believe that bringing your best self to work every day is essential. We are committed to cultivating a work culture where everyone feels seen and heard, and where every employee can fulfill their potential. As an equal opportunity employer, we provide accommodations for applicants upon request at any stage of the recruitment process, in accordance with all legislative requirements across Canada. Please inform us if you require an accommodation during any part of the recruitment process, and we will work with you to meet your needs.
