Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture. We are Canada's Cultural Department Store We seek to ignite creativity and innovation every day We give back to the communities in which we operate The HR Systems \& Data Specialist is the subject matter expert on Indigo's HR system (UKG), with primary accountability for system maintenance and identifying and delivering on process improvements.
In its first year, this role will be accountable for setting and implementing Indigo's HR Technology roadmap, functioning as the primary integrator of new UKG modules to Indigo's existing suite. Reporting to the Director, Total Rewards \& HR Technology, the incumbent will develop and generate dashboards and analytics in collaboration with cross-functional and HR partners to guide strategic decisions. KEY PERFORMANCE METRICS Data \& analytics communication and education Administer, maintain and troubleshoot the HR system (UKG) and associated integrations on a day-to-day basis, supporting user needs, responding to inquiries, addressing issues experienced by users or system issues Serve as an escalation point for HR and Payroll teams on researching and resolving system or integration issues, and unexpected results or process flaws Prepare and execute system updates, rolling out new features and functionalities to optimize performance and usability Conduct ongoing system audits to identify and mitigate risks proactively Collaborate with the UKG support team to configure, implement, test, and maintain additional modules, ensuring their successful introduction to the business as part of the HR technology roadmap Support the payroll team to ensure the smooth operation of all year-end reconciliation processes Ensure data quality, control, integrity and security of all configurations within the system Act as a subject matter expert on HR system-related issues and provide training and support to end-users Evaluate HR system functionality to recommend enhancements for system effectiveness on an ongoing basis Participate in various HR projects to provide technical HR system support Ensure data accuracy through routine data audits and validation Build intelligence and insights from people data by preparing dashboards on workforce metrics for leadership teams and stakeholders.
Support the Manager, Total Rewards and work effectively with other members of the HR team to achieve business goals Support HR and cross-functional partners as required. Celebrate the diversity of thought and have an open mindset Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes Reports to: Director, Total Rewards \& HR Technology Human Resources 3 years of experience with HR Systems Administration and implementation, particularly UKG \~ Expertise in data analysis using tools such as Cognos BI, and programming languages such as SQL \~ Strong technical and functional knowledge of HR systems and integrations. \~ Proven ability to communicate technical details in a clear and usable form to end users \~ Demonstrated experience with understanding HR program principles and practices \~ Bachelor's degree in HR Management, IT and/or Business Administration or a related field preferred Excellent verbal and written communication skills with an ability to engage at all levels in the organization (including technical teams, field users, and executive management) Strong analytical skills and excellent organization and planning skills Strong proficiency using Microsoft Office products, with a focus on Excel, Word and PowerPoint At Indigo, we are committed to our communities, our customers, and each other; We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone.
We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2 and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at **********@indigo.ca if you require an accommodation at any time during the recruitment process.
