Operations Manager - Implementation Sub Lead

Aon • Toronto, Ontario, Canada • 22h ago

Job Description: You will have the opportunity to:

Support implementation and organizational change for newly crafted Policy checking process and tool.
Coordinate with product team to provide business impact and requirements.
Provide status updates to the implementation lead for input in overall program status.
Have responsibility for training tasks working with internal operations users.
Participate in office and client visits.
Confer with the team to ensure they are supported accurately and provided with appropriate tools and training.
Develop, interpret, and ensure consistent application of Aon policies.
Address unusual or difficult inquiries/situations through direct personal action or refer to the appropriate individuals; research sophisticated issues and handle resolution.
Perform other project tasks as assigned.
Deliver regular updates to your team, connect regularly with leadership
Demonstrable experience in managing stakeholders
Growth mindset, curiosity and a willingness to learn -- and using these skills to deliver continuous improvement
Data driven, with ability to analyze data to make evidence-backed decisions
Ability to adapt communication styles to guarantee successful outcomes -- with clients, and across all levels of Aon (senior leaders, peers, team members and third parties)
High school diploma or equivalent, 4-year degree preferred
Previous commercial insurance experience
Experience working with multiple collaborators.
Excellent PowerPoint and Word skills.
Strong verbal and written communication skills.
Strong attention to detail.
Ability to multitask.

Aon

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