Attendance On-Site Job number 26379 Category Professional Status: Permanent City Montréal State Quebec Type of Contract Permanent Country Canada Schedule: Full-Time Full Time / Part Time?
Full-Time Posting date 01-May-2025 $ 25.85 Salary: Starting at $ 25.85 per hour Location: Montreal, Quebec City Montreal Province/State Quebec Area of Interest: Advisory services, Call centres
As Business Advisory Services Representative you'll build a trust-based relationship with our business clients. You'll have a positive impact on clients with your ability to identify business opportunities and your customer service experience. Your role Support our business clients with their banking transactions and credit/banking needs and help them use our digital solutions Analyze and understand business client needs in order to provide advice on the best solution and/or digital products Offer a distinctive client experience Follow compliance and fraud prevention rules in effect.
Our Client Contact centre is open Monday to Friday from 7:00 a.m. to 8:00 p.m. Your work schedule is variable, and you'll be informed of your schedule three weeks in advance. Possibilty of hybrid work (under certain conditions) Your team
You'll work with your manger and a dynamic team of 90 employees in the Commercial sector of our Customer Experience CentreOur dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.Learning and development
Your onboarding will involve on-the-job training that will help you understand and experience the call centre environment and get to know your colleagues. Trainers, colleagues, and your manager will support you to help you reach your full potential.PrerequisitesHigh school diploma
Customer service experience
Ability to identify business opportunities
Bilingualism spoken and written (English/French) is essential because you'll regularly do business with clients across CanadaSkillsExperience and knowledge of call centre environments
Eagerness to develop your skills
Show attention to detail and honour your commitments
Team spirit and the ability to adapt to frequent changes Languages: English, French Reason to require this language: you will need to serve clients who speak a language other than French regularly. Skills Press space or enter keys to toggle section visibility Communication Diversity \& Inclusion Driving Results Emotional Intelligence Teamwork Accountability Client-focused Empathy Initiative Learning Agility Resiliency Your benefits
In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic These are a few of the benefits available to you.
We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas.
Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.
Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates!
What can you bring to our team? Come live your ambitions with us! Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal
