TouchBistro is hiring a Sales Enablement Manager to analyze, optimize, and scale our sales organization to support restaurant growth through innovative technology solutions!
You will play a critical role in driving sales productivity, product adoption, and operational excellence for our SMB Sales team, ensuring we achieve ambitious growth targets. By blending strategy with execution, you’ll enable TouchBistro’s continued leadership in restaurant technology and help our sales team thrive in a competitive, fast-paced environment. As the sole dedicated enablement resource, you’ll be responsible for designing and executing programs that enhance sales rep onboarding, ongoing learning, tool adoption, and process improvement. You’ll partner closely with Sales Leadership and Product to build systems and content that accelerate ramp time, improve productivity, and ensure our sales team has the skills and knowledge they need to win in a competitive SMB market.
This role is perfect for someone who thrives in fast-paced environments, loves balancing big-picture strategy with hands-on delivery, and is passionate about building programs that scale.
What You'll Do
Build and refine onboarding programs for BDRs, AEs, and other GTM roles
Track ramp KPIs and use data to continuously improve onboarding
Deliver live sessions, async content, and role-based certifications
Own a learning calendar aligned to sales goals and product updates
Create scalable enablement resources like playbooks, talk tracks, and video guides
Lead quarterly training themes to reinforce methodology and key capabilities
Partner with RevOps to drive adoption of Salesforce, Outreach, Gong, and more
Train teams on new tools and process changes to support operational excellence
Act as a bridge between GTM teams and tool owners to close knowledge gaps
Collaborate with Sales Leaders to identify and address skill gaps
Work with Product Marketing on product launches, messaging, and enablement assets
Measure and report on enablement impact using performance data and rep feedbackWhat You'll Bring
5+ years in Sales Enablement, Sales Ops, L&D, or a hybrid GTM role
Deep understanding of high-velocity sales motions (SDR ? AE ? Close), ideally in SMB SaaS
Proven experience building onboarding programs and sales training from scratch
Strong grasp of sales tools (Salesforce, Outreach, Gong, LMS platforms, etc.)
Comfort delivering both live and async training (Zoom, Loom, Docs, etc.)
Strong project management skills; you can prioritize ruthlessly and get things done
Trusted partner to reps and managers—able to coach, connect, and lead with empathy
You’re a builder who thrives in ambiguity, a connector across teams, a coach at heart, and data-driven in how you measure success
Nice to Haves
Experience supporting sales teams in the restaurant, hospitality, or POS tech industries
Familiarity with SPICED, MEDDPICC, or other sales methodologies
Experience managing or implementing a Learning Management System
What We Offer
At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.
The Perks:
Generous Time Off Program
Health, Dental, and Vision Benefits
Flexible Health and Wellness Plan
Parental Leave & top up
Employee Assistance Program
Professional Development
Volunteer Program
Monthly Lunches
About Us
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.
TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
