Our client, one of the big banks in Canada, is looking to hire several banking officers s to help support their team located in the downtown Edmonton area.
Please note - this role is 100% in office in the downtown Edmonton area - and operations on a Monday to Friday morning shift only.
Responsibilities include, but are not limited to the following:
Operational Excellence & Compliance
Complete assigned tasks accurately and within established Service Level Agreements (SLAs).
Ensure full compliance with internal policies, procedures, and regulatory requirements to mitigate risk.
Maintain confidentiality of client and company information, adhering to the employee Code of Conduct.
Manage long-term document control and electronic reporting for all applicable tasks.
Client & Team Support
Provide direct support to the Banking Centre and Broker Network to enhance the client experience.
Collaborate with leadership to regularly review SLA targets and ensure service standards are met.
Assist with special assignments and daily operational duties as directed by leadership.
Problem Solving & Process Improvement
Actively participate in resolving issues and outstanding items through critical thinking and teamwork.
Prioritize and manage multiple tasks efficiently, seeking support when needed.
Identify and recommend improvements to enhance team efficiency and effectiveness.
Knowledge Development & Onboarding
Build and apply knowledge of operational processes, manuals, and job aids.
Support the onboarding and training of new Banking Support Officers.
Teamwork & Professional Conduct
Foster a respectful, inclusive, and ethical work environment.
Communicate openly and honestly, taking accountability for actions and outcomes.
Assist with training initiatives and provide coverage during team absences.
Career Development
Set and regularly review personal goals and development plans with your manager.
Demonstrate a commitment to continuous learning and professional growth.
Must Have Experience/Skills:
6+ Months of Professional Experience (School Groups, Internships, Bank Teller, Processing, Etc.)
Strong Excel Knowledge (Charts, VLOOKUP, Pivot Tables, Etc.)
Strong Communication Skills (English - Written/Verbal)
Disclaimer
The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.
prioritycanada25
Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Workplace Type
This is a fully onsite position in Edmonton,AB.
À propos de TEKsystems et TEKsystems Global Services
Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
