Job Summary Job Description What is the opportunity? As part of the Group Risk Management (GRM) team, the Associate Director will support operational risk management leadership by providing/developing technology systems to enhance management’s/stakeholders’ ability to anticipate and manage operational risks effectively. The role will support the Director Technology in building out robust technology capabilities to support the execution of the Operational Risk management framework and universal risk practices. It is responsible for execution of the operational risk technology roadmap. What will you do? Define and prioritize systems roadmap and backlog, in alignment with the overall operational risk roadmap. Work closely with cross-functional teams, including, universal risk practices teams, operational risk domain COGs (Centers of Governance) and A&O teams as well as 1LOD teams across enterprise to understand needs and translate them into system requirements and user stories. Act as the primary point of contact for technical teams and stakeholders to ensure successful delivery of the risk systems’ enhancements. Ensure the product meets regulatory requirements and industry standards. Communicate product features and benefits to key stakeholders Manage the product lifecycle, including release planning, feature prioritization, Elicit and document business requirements for various initiatives with focus on translating business needs into technical requirements. Responsible for creating, refining and maintaining requirements and user story documentation Responsible for creating, maintaining an user acceptance testing approach Responsible for user acceptance testing execution and post implementation verification Continuously monitor OR systems performance and gather customer feedback to inform ongoing product improvements Partner with OR Data Analytics and IT in identifying and implementing tools/software/architecture required to meet the analytics and reporting needs What do you need to succeed? Must-have: Bachelor's Degree in a related discipline e.g. finance, statistics, economics, computer science and mathematics. 10 years of experience in a relevant functional areas including financial services, information technology, or other related operational area that supports risk/compliance initiatives within the organization Excellent problem-solving and analytical skills, with the ability to translate complex technical concepts into business requirements Knowledge of data management and operational risk management practices; Ability to interpret business requirements and understand their technology implications Experience with testing frameworks Ability to work collaboratively, develop strong relationships and influence people/groups of varying disciplines and backgrounds. Creativity to go beyond current processes to deliver the best solution for a problem or an opportunity Excellent verbal and written communication skills Ability to quickly and efficiently adapt to new concepts. Knowledge of Project Management (PMF) process/disciplines Proven experience working in a scrum team and delivering software under the agile methodology Preferred: Strong working knowledge of Operational Risk Management concepts and processes Working knowledge of industry Governance, Risk and Compliance (GRC) solutions/packages Nice-to-have: Experience within GRC domains, preferably in Operational Risk Experience working with cross-functional teams in agile environments. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Opportunities to do challenging work and make a difference. Opportunities to build close relationships. Job Skills Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis Additional Job Details Address: 20 KING ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: GROUP RISK MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-06-02 Application Deadline: 2025-06-21 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
