Why join CMHA Peel Dufferin?
Support your community. Advance your career. Fulfill your purpose.
Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.
What We Offer
As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.
In addition to competitive benefits like health, dental and EFAP, we offer our full-time team members the following perks:
4 weeks accrued vacation
Up to 18 paid sick days accrued per year, plus 2 flexible days each year
HOOPP Pension Plan
Ongoing professional development plus $250 annual funding for continuing education and certifications
$250 annual allowance to invest in achieving your personal wellness goals
Participation in organizational pay for performance incentive program
We are looking for a full-time permanent Program Assistant - Crisis Services
to join our team!
The Program Assistant will support the Crisis team by providing administrative support to the Program Manager and team. This position will be based out of 60 West Drive, Brampton.
CMHA Peel Dufferin has adapted a hybrid working model including a mix of on-site and remote work. All employees are required to have onsite presence at least 3 times per week or more if needed as per program needs.
Status:
Permanent full-time, 37.5 hours per week (Minimum 3 days on-site)
Set Salary:
$42,930 - $49,825.84 annually
Location:
This position is based out of our Brampton - 60 West Drive office. Due to the nature of this program, this role is hybrid.
What You Will do
Support scheduled rotational front desk coverage, welcoming clients and visitors to our space
Facilitates any immediate requests and coordination such as receiving deliveries and engaging with vendors/service providers
Engages with clients to collect client feedback
Acts as a liaison between the Program Manager and staff to ensure appropriate coordination and follow-up on day-to-day needs
Manages and maintains confidential information
Where applicable, manages and maintains the Manager’s and teams work schedule, including scheduling shifts for the 24/7 program
Maintains electronic filing system as needed. Enter and update client data and pull data reports for program managers and funders as required
Creates, revises, and improves systems and procedures by reviewing operating practices, record keeping systems and forms; Implements changes as approved by Manager
Supports the Manager with financial processes including, electronic timesheets, payroll and HR administration processes as required
Prepares purchase orders, quote sheets and reconciles invoices, ensuring appropriate follow-up with Finance and Accounts Payables
Follows up on monthly expense procedures for Program staff, as per policy
Tracks and monitors mandatory staff training for program and supports with registration
Tracks and reminds the Manager of key dates such as annual reviews, probation reviews, and hire date anniversaries for their staff
Plans and schedules meetings and training using MS-Outlook Calendar to its fullest capacity for the program staff
Books meetings as directed, organizes space, equipment, and logistics, prepares agendas, records, and distributes accurate minutes and action items as per Agency templates
Performs other duties and responsibilities including special project support, as assigned by the Manager.
This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.
What you need to join our team
Post-secondary diploma in Business/Office Administration, or other relevant diploma, is required.
Minimum 3 years of office administration experience
Superior knowledge and understanding of administrative role supporting multi-disciplinary teams
Experience working in the non-profit sector is an asset
Effective prioritization and organization skills including time management
Excellent interpersonal skills and experience to engage mental health and addictions populations
Strong Computer literacy in word processing and client database management
Expertise with database reports
Excellent communication and organizational skills, able to manage competing priorities and deadlines in a fast-paced environment
Enthusiastic problem solver and dedicated team player
Knowledge and sensitivity to work in a culturally diverse environment
Demonstrated conflict resolution skills
Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.
Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
Fluency in a second language, including ASL (American Sign Language) is considered an asset.
Valid Canadian driver’s license and access to an insured automobile in good repair.
A satisfactory Vulnerable Sector Screening (Police Check) report.
Deadline to Apply: June 9, 2025 at 4:00 PM
At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.
Apply Now and EMPOWER your career!
CMHA Peel Dufferin is an Equal Opportunity Employer.
We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community.
We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.
CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.
We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.
