Who We Are
Based in Toronto, Canada Pooch is a fast-growing pet gear company leading the way in functional, problem-solving products for dogs. From everyday essentials to category-defining innovations, we design gear that meets real needs and raises the bar for comfort, performance, and style in the pet industry.
Our Values
We stick together | We do the right thing | We are all entrepreneurs | We are Product obsessed | We tell it like it is | We’ve got our customer’s back.
The Role
We’re looking for an enthusiastic and detail-oriented E-commerce Coordinator to join our growing team and help elevate our online experience. This is a great opportunity to dive into the fast-paced world of DTC retail and make a real impact on how we show up online.
You’ll be at the heart of our digital storefront—supporting product launches, maintaining high-performing site content, and ensuring a seamless customer experience. In this role, you’ll collaborate closely with marketing and customer experience to bring campaigns to life, optimize merchandising, and support data-driven decision-making. If you’re passionate about ecommerce, love digging into the details, and want to learn and grow in a creative, collaborative environment—read on.
Key Responsibilities
Maintain and update product listings including descriptions, images, pricing, and inventory
Ensure site content is current, accurate, and aligned with brand standards
Support new product launches and promotional campaigns across eCommerce platforms
Monitor site functionality and coordinate with developers or support teams to resolve issues
Assist in managing online merchandising, cross-selling, and product categorization
Support reporting on site performance metrics, customer behaviour, and sales trends
Collaborate with marketing and creative teams to support digital marketing campaigns
Conduct competitive research and help identify eCommerce growth opportunities
Coordinate promotional calendars, and product updates across channels
Requirements
1–2 years of experience in eCommerce, digital marketing, or a related field
Working knowledge of Shopify Plus, familiarity with Amazon Seller Central is a plus
Strong organizational skills and attention to detail
Proficiency in Excel
Excellent communication and teamwork skills
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Familiarity with basic analytics tools (e.g., Google Analytics, Shopify reports)
Preferred Qualifications
Bachelor’s degree in Marketing, Business Administration, or a related field preferred.
Demonstrated understanding of SEO best practices
Experience in consumer goods, fashion, beauty, or retail is a bonus
We Offer
Competitive salary and Paid Time Off package (three weeks’ vacation to start)
Hybrid opportunity based in Toronto—one in-office day per week
A thoughtful, fun, and collaborative culture—where your ideas are heard and impact is real
Full suite of benefits and discounts
Annual wellness stipend to support your mental and physical well-being
A fast-paced, mission-driven environment where you’ll learn, grow, and make your mark
Canada Pooch values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Canada Pooch's recruitment process should contact bernadette@canadapooch.com. As required by legislation, Canada Pooch will consult with applications requesting such an accommodation to ensure that Canada Pooch's recruitment process considers their accessibility needs.
