PURPOSE: The individual repairs internal and returned products, and performs various manufacturing support functions. PRINCIPAL RESPONSIBILITIES AND DUTIES: Works effectively with Manufacturing & Engineering to find the root cause of product failures and implement corrective actions Assists when needed with shipping of finished product and receiving raw material in the warehouse Follows maintenance schedules on manufacturing equipment Repairs equipment in cases of breakdown and works with manufacturers to prevent future recurrences Troubleshoots and reworks non-conforming product from the manufacturing processes Troubleshoots and reworks external product failures Reads and interprets schematics. Applies soldering techniques to highest quality standard. Documents manufacturing repairs using the NCR/RMA database. Analyses RMA units and enters RCA data into database Quality Control backup in Manufacturing. Effectively uses common electronic instruments and tools Uses Microsoft Office®, company ERP system software, wiki and database software. Ensure daily, weekly, monthly 5S requirements for the role are completed as required Collect, report and strive to achieve targets for any requested metrics in operations Annually set and work towards individual goals and targets which align to those of Operations and the company Contribute ideas, lead and/or participate in improvement projects including but not limited to: Quick Kaizens, Kaizen events, VSM events, etc. Helps operations with productivity and process improvements ie. Standard work, time studies, savings calculations, etc. Other duties as required Employee core competencies: We are committed to attracting and managing the best talent globally. We seek to attract and promote employees who demonstrate an ability and willingness to: 1. Collaborate Across Workgroups 2. Communicate Effectively 3. Initiate Positive Change 4. Drive for Results 5. Deliver High Quality Work 6. Provide Technical Expertise EDUCATION Electronic Technician diploma or the equivalent combination of education and experience. MANAGEMENT: No direct reports EXPERIENCE AND REQUIRED SKILLS: Demonstrated hands-on ability with tools PHYSICAL REQUIREMENTS: Works in an laboratory environment Ability to move throughout the manufacturing and office areas. Alternates between sitting, standing, lifting of items and moving within the work area. Must be able to manipulate equipment used in performance of tasks. Other demands include but not limited to oral, written, and presentation/communications skills. Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, such as our partnership with Planet Water Foundation. Learn more about the Watts way, here. Specialties Plumbing, HVAC, Water Quality, and Gas Headquarters Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China Company Size About 5,000 employees Website http://www.watts.com/ http://www.wattsindustries.com/ http://www.wattsasia.com/ Industry Machinery Founded 1874
