Job Summary What is the opportunity? As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement. Please note that speaking Arabic is an asset. Job Description What will you do? Ensure high employee engagement through talent management, development and career planning Deliver results through strong sales management routines and coaching ability Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage Leverage partners to establish both internal and external working relationships to support business objectives Address local community needs through appropriate recruitment and management practices What do you need to succeed? Must-have Minimum of 2 years’ experience in a people management/coaching role within the financial industry Strong understanding of Operational Effectiveness Proven success in business growth, as well as establishing community and client relationships At least 2 years of licensed mutual fund sales experience within the last 3 years Mutual Funds accreditation (IFIC or CSC) Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date Nice-to-have Experience in both business and personal banking Strong understanding of sales management routines and ability to lead the team to action Post-secondary diploma/degree, ideally in commerce, business administration, or related experience Entrepreneurial mindset, with the ability to seek out and develop new business What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation Leaders who support your development through coaching and managing opportunities A world-class training program in financial services A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded Job Skills Advice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term Planning Additional Job Details Address: 810 UPPER GAGE AVE:HAMILTON City: HAMILTON Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2025-05-28 Application Deadline: 2025-06-08 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
