Job Summary The 2nd line Operational Risk team is staffing two positions - one supporting Personal Banking and one supporting Commercial Banking. Job Description What is the opportunity? The GRM Operational Risk Team is responsible for providing independent and objective oversight of operational risk management for the businesses within the Personal Banking and Commercial Banking. As part of this team, the Associate Director, Advisory & Oversight ensures that appropriate risk mitigation actions and compensating controls have been identified and implemented, supporting the team to demonstrate fair and accurate representation of operational risk exposure. This role works closely with the Directors and Senior Director to support the implementation of the OR framework and risk management practices across the platform. This role partners closely with the business to facilitate the implementation of the operational risk framework and sound risk management practices across the business platform. What will you do? Act as a leader in Operational Risk Support the strategy, culture and activities that enable the team to operate as an integrated organization. Champion and emulate the behavior and culture to embed risk management within 1st and 2nd LODs. Support a culture of integrity and behaviours that align to RBC’s Code of Conduct and professional standards. Foster strong stakeholder relationships to enable active and collaborative working relationships. Drive a culture of integrity and behaviors that align to RBC’s Code of Conduct and professional standards. Work collaboratively and leverage the value in the unit and enterprise teams to support the development of a dedicated and involved workforce who are highly effective, knowledgeable, and adaptable. Foster an environment of continuous personal growth. Support the Implementation of RBC’s Operational Risk Management (ORM) program and practices Execute and provide recommendations on policies, processes and tools for multiple operational risk management programs. Responsible for execution of monthly Risk Register objective assessment routines, and maturity of the Risk Register e.g. focusing on alignment of risks and controls, investigation of anomalies across the portfolio, etc. Primary point of contact on execution and oversight of Scenario Analysis for supported portfolios Execution and oversight of Operational Resiliency program deliverables for supported portfolios Change Initiatives: Assessment of Processing & Execution Risk on low-risk RTAs, oversight routines related to CIRA (change initiatives), and PARs under $5MM Enterprise Issues Management: Oversight of Processing & Execution related issues Partner with 1st line of defense on the execution and effectiveness of ORM programs (e.g. independent reviews, deep dive reviews, risk assessments) to gain assurance on current and emerging issues. Monitor key risk indicators and material operational risk events, providing challenge where required, to ensure accuracy of inputs into OR profile Provide Operational Risk advice and monitor key & emerging risks Support the Directors in execution of ORM risk mitigation strategies to advise senior management and executives on understanding and managing operational risks Support a strong culture of risk and integrity through effective challenge and deep partnership with first line to promote transparency of risks and matters requiring escalation Support Directors in independent, thematic reviews and/or emerging risk assessments to increase awareness of risk exposures. Enable Operational risk governance and reporting Monitor and analyze the design and operational effectiveness of a platform’s control environment. Provide feedback and input on reporting on operational risk practices and portfolios. Contribute to the story board to provide a profile of operational risk, leveraging risk dashboards, metrics and other information sources. Support Management to respond to information requests by regulators, supervisors, and statutory bodies (as required) This job mandate addresses the general nature and level of work expected of the incumbent. It is not intended to cover / contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required. What do you need to succeed? Must-have Experience in risk management, good knowledge of banking regulatory requirements and best practices related to risk management practices globally. Experience working in a matrixed environment actively managing a diverse group of stakeholders. Depth or breadth of risk management experience (1LOD or 2LOD) Proficient in risk management methodologies Skilled in building a network and maintaining key relationships. Direct operational risk experience Undergraduate degree or equivalent experience Nice to have Proven relationship management skills and demonstrated strong level of engagement with peers and partners Strong negotiation skills and ability to partner with multiple stakeholders Strong ability to influence, motivate and effect change Ability to transform overarching objectives into executable plan Confidence to take on new ideas and challenge others Ability to work independently and think through a problem with limited guidance Designation associated with Risk Management What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Fair compensation Ability to make a difference and lasting impact Work in a safe, secure and positive work environment Work with a great and supportive team Job Skills Business Process Design, Decision Making, Financial Risk Management (FRM), Operational Risks, Risk Control, Risk Management, Teamwork Additional Job Details Address: 20 KING ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: GROUP RISK MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-05-28 Application Deadline: 2025-06-07 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
