Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way. Job Description: The Enterprise Network Services group provides networking infrastructure services for Sun Life Financial’ s local and wide area network, firewalls, proxy and content filtering, Load Balancing, ISP provisioning, physical and logical network design, Wireless LAN, remote access (VPN), VoIP, IP Address Management, Routers & Switches, and 2nd level technical support. The Enterprise Network Services team requires a Network Operations Analyst who can apply network expertise and knowledge of network technologies to support a complex network environment. Term Length: 4-months (September - December 2025) What will you do? Provide first level support for network issues, handling requests for the services, which our team is responsible for Serve as a resource on a team of network professionals across a multi-site organization Analyze and resolve or escalate network issues that impair business function Follow established procedures to service and support networking hardware Cable patching and equipment racking duties as required within the local site Asset receiving, tracking, and maintaining a close eye on network inventory Coding and assisting in automation activities Consult with internal and external clients to determine requirements for successful project deliverables Accept user requests, triage and analyze them, then resolve or assign as appropriate Use hardware and software knowledge to ensure solutions integrate well into existing environment Work with 2nd and 3rd level teams to ensure documentation is accurate Be flexible in managing workday across a multi-site location Use project-planning skills to complete assigned tasks on time and on budget Act as an interface and provide advice and backup to other analysts and network support personnel What do you need to succeed? Currently enrolled in University degree/College diploma in Computer Science, Math or Engineering with a December 2025 or later graduation date Experience in supporting network devices Knowledge of TCP/IP and related protocols Knowledge of LAN/WAN technologies/platforms - routers / switches / analyzers / DNS / DHCP /routing protocols/network management Knowledge of Load Balancing, content filtering, VPN gateways, Firewalls Knowledge of testing and troubleshooting methodologies Ability to work with minimum supervision Knowledge of network security principles Good verbal and written communication Good project and time management skills Good practitioner of incident management, problem management and change management processes Certified in Industry recognized certifications such as Cisco's CCENT/CCT, CCNA is an asset Understanding of Cabling types and etiquette is an asset What is in it for you? At Sun Life, you will be joining a purpose driven organization focused on helping Canadian’s achievelifetime financial security and live healthier lives. As a student, you’ll make a real impact by contributing to meaningful work, gaining valuable experience and actively working towards your team’s goals. You’ll join our unique student culture, designed to help you grow both personally and professionally beyond your role. We offer professional development workshops, student awards, socials and many more exciting opportunities. We are honored to be recognized as Canada’s Best Employers for Recent Graduates and Canada's Best Workplaces by Great Place to Work in 2025. Your student journey is just the beginning and we're proud to help many who choose Sun Life to transition into permanent roles after graduation The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for. Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com. At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. Job Category: Temporary Employee Posting End Date: 17/06/2025 Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers
