Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you! About Us: Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care. Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions. Why You’ll Love Working Here: Coffee and Snacks: Keep your energy up with our delicious onsite offerings. Employee Perks: Access to wellness programs like fitness training and other discounted Medcan services and products. Engaging Work Environment: Join a team that values collaboration, creativity, and continuous improvement. Recognition: We celebrate our employees’ contributions through manager recognition and AwardCo prizes. Career Growth Opportunities: We believe in nurturing talent and providing opportunities for professional development and career advancement This is a Casual position that is scheduled during 6:30 am - 7:30 pm Monday through Saturday depending on the needs of the clinic. This role reports to the Manager, Laboratory Services. This is a casual position that is scheduled during business hours Monday-Saturday between the hours of 6:30am-7:30pm. The role reports to the Manager, Laboratory Services and is located at 150 York St in downtown Toronto. What You'll Do: Perform phlebotomy (venipuncture and capillary punctures) to collect blood samples from clients. Identify clients ensuring samples are accurately labeled before testing, adhering to legal and laboratory procedural requirements. Process and prepare samples for testing in compliance with laboratory standards and procedures. Prioritize and arrange daily activities based on the urgency of sample collection requests, maintaining an organized workflow within the clinic and the laboratory. Follow all health, safety, and infection control policies to maintain a safe environment for clients and staff. Utilize effective communication to explain procedures to clients, reassuring them and addressing any concerns to facilitate a smooth and comfortable sample collection process. Greet and request required information from clients, explain the sample collection process, and ensure clients have followed necessary test protocol prior to sample collection. Escorting clients to and from waiting lounges located throughout the clinic. Document and maintain client and sample information within the LIS. Participate in ongoing education and professional development to remain current with industry standards. Monitor the testing add-ons list and prepare send-out samples for external testing as required. Identify incidents and non-conformities, participating in the development of effective corrective action plans, escalating issues as appropriate and driving continuous improvement. Assist in the onboarding and training of new phlebotomists. Participate in the competency assessments. What You'll Need: Proof of Personal Liability Insurance (PLI) with MLPAO or CSMLS Completion of accredited training program in phlebotomy 2+ years experience in phlebotomy including venipuncture, capillary collection, and specimen handling. MLPAO certified and asset CPR certification Knowledge of medical and laboratory terminology Prior experience as a Phlebotomist, preferably in a clinic setting Superior organization and time management skills Detail-oriented with a commitment to accuracy and quality in all tasks Problem solving skills, including the ability to identify and follow-up on issues Excellent interpersonal and communication skills (verbal and written) to effectively interact with clients of all ages and backgrounds Ability to maintain the strictest standards of safety, client privacy and confidentiality Ability to work efficiently in a fast-paced environment and adapt to varying patient needs Advanced level in Microsoft 365, Teams and Outlook Ready to Apply? If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together. Diversity, Equity and Accessibility: Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation. Medcan is a global leader in proactive health and wellness services and is devoted to providing care for individuals, families and employers that is grounded in the latest evidence-based practices, technologies and treatments. Our team of medical experts unites to provide transformational specialty and primary care to achieve more for you and your health. Medcan’s flagship Annual Health Assessment is a comprehensive, physician-led analysis of your current health and wellness as well as your future risk for developing disease. We provide our clients with personalized plans and help them take action through our comprehensive ecosystem of services, along with convenient in-person and virtual ongoing care. Located in downtown Toronto (150 York St.), Oakville (2275 Upper Middle Rd.), Collingwood (40 Huron St.), and Muskoka (seasonal – 84 Joseph St.) Medcan is here to give you more control over your health and to help you live well, for life. Learn more at medcan.com.
