Job Summary Job Description What is the Opportunity? We are looking for an experienced Insider Risk Case Management Director within the greater Toronto area. The role focusses on reviewing cases to help enhance and expand existing controls and protection measures while helping prevent reoccurrence of similar events. The incumbent will be responsible work closely with analytics, application, global security and investigation teams to help expand risk mitigations and enhanced protective controls to safeguard assets while ensuring compliance to RBC Policies and Standards. What will you do? Conduct in-depth reviews of insider risk cases to help minimize reoccurring. Develop detailed investigation reports and recommend and implement corrective actions to help strengthen risk management practices across all functional areas Review and enhance stronger access, monitoring, and preventative controls. Enable and maintain a comprehensive case management database to help track trends, correlate common exposure vectors and to help highlight and track remedial issues. Create and maintain sustainable procedures and process documentation. Create and lead a team while collaborating across RBC. What do you need to succeed? Must have: Practical experience with case management and reviews. 3-5 years of experience in corporate investigations. Strong investigative, analytical, and problem-solving skills. Experience with post incident reviews and control enhancements. Excellent communication skills, both verbal and written. Highly motivated with the ability to work independently and effectively manage multiple priorities. Collaborative mindset with experience working cross-functionally with IT support, Identity and Access Management, IT, and security/compliance teams. A willingness to make a difference and help protect business areas and data. Audit, operational support, data protection or governance/risk management experience. Create, lead and manage a team focusing on enhancing protection across RBC. Nice to have: Industry related certification – e.g. CITPM, CFE, CISSP Background in digital forensics, behavioral psychology, or advanced analytics Experience in law enforcement, intelligence, or corporate investigations. Knowledge of financial services business line(s) and associated applications and processes Information Technology standards, methodologies, and audit requirements What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our team and business partners. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact. #LI-POST #LI-Hybrid #TECHPJ Job Skills Analytical Thinking, Communication, Cross-Functional Work, Industry Knowledge, Problem Solving, Product Services, Risk Management, Risk Management Strategies, Risk Mitigation Strategies Additional Job Details Address: 330 FRONT ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-04-07 Application Deadline: 2025-05-26 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
