We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You’ll Be Doing As a Senior Manager, QA you’ll join CIBC’s Core Banking & Payments Technology - Quality Assurance department and be responsible for managing people – assigning testing tasks as they pertain to production fixes, currency/capacity/refresh initiatives, patching, certificate management, etc. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. How You’ll Succeed Quality Assurance Management – Your people and project management expertise will be helpful in supporting your team. You will play a leadership role by developing, and upholding processes and practices for the team. Actively manage project assignments, resources and financials. Leadership – Lead and coach a high performing team of individuals. Direct, motivate, and develop your team, and professional growth. Share knowledge and collaborate to come up with effective solutions to problems to support resources with their deliverables. Collaboration – Work horizontally across multiple departments to deliver end to end. Coach and mentor your teams as you work towards a common goal and negotiate deliverables and milestones whenever necessary. Delivery – Employ a results-oriented approach to ensure successful delivery; proactively manage risk and find solutions. Monitor milestones, and ensure they’re completed according to timelines and budgets. Who You Are You can demonstrate experience of at least 3-5 years in leading onshore and offshore testing teams. Liaise with production support team finalizing plans, timelines, and resourcing. Knowledge of Quality Assurance (Functional & Automation), and test tools such as HP ALM, UFT, SOA, Parasoft, Selenium, and ConformIQ. You have experience writing test scripts, developing test plans, and end to end testing documentation. You have experience leading a technology team, delivering results, and managing relationships with management enterprise wide. Strategic Development & Execution – Define and manage resource requirements and allocations, monitor and improve quality, and ensure 'best practice' testing techniques. Make recommendations on the ongoing viability of a plan-based functionality, budget, and timelines. People Leadership – Lead and coach a high performing team of individuals. Direct, motivate, and develop your team, maximizing their contributions and professional growth. Share knowledge and collaborate to come up with effective solutions to problems. Relationship Management – Work closely with technology and business partners to test production fixes. Work closely with the Production Support team to ensure team is working on business priorities. You are a bold and authentic leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams. You embrace and champion change. You'll continuously evolve your thinking and the way you work to deliver your best. You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision. You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location Toronto-81 Bay, 23rd Floor Employment Type Regular Weekly Hours 37.5 Skills Analytical Thinking, Collaboration, Delivery Methodologies, End-to-End Testing, Group Problem Solving, Information Technology (IT), Leadership, Motivating Teams, People Management, Quality Assurance (QA), Relationship Management, Teamwork, Test Planning At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
