Company Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities. Job Summary We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. As Chief Revenue Officer reporting to the President, you will be responsible for driving revenue growth by aligning the sales, marketing and customer success functions across the organization. This will be accomplished through strategic marketing, brand positioning, revenue growth, customer success and retention. Your role ensures alignment and collaboration across all revenue-generating and corporate function departments to maximize profitability and market expansion. You will develop and implement data-driven strategies to acquire new customers and retain existing ones. Ensure sales and marketing efforts continue to improve conversion rates, drive demand generation, branding, and client acquisition strategies. You will support the launch and management of new products and services to meet revenue goals through effective sales programs. Externally, you will establish key long-term relationships with customers and business partners that enhance revenue generation, profitability and market position nationally. HERE’S HOW YOU’LL CONTRIBUTE: Accountable for the development of strategic sales and business development plans to deliver on FCT’s sales revenue objectives and customer service delivery. Meet or exceed corporate sales targets through proven leadership of the sales group and building and leading a sales infrastructure. Design, develop, monitor and recalibrate sales compensation plans and ensure their effectiveness in driving appropriate sales behaviors, activities and results. Implement effective sales and business development methodologies that include but are not limited to process, training, budget management and compensation plans. Work with and challenge peers to develop a strategic and consistent sales and business development culture within the organization to meet or exceed corporate sales targets. Manage key customer relationships and participate in closing strategic opportunities to grow market share by expanding business with existing and new customer groups. Work with internal resources and external customers to create and implement leading sales and business development strategies, as well as tactical short- and long-term plans to meet and exceed company revenue targets. Through effective use of information and FCT’s CRM tool, analyze and anticipate changes in the market and competitive conditions to proactively plan, develop and execute short and long-term sales plans. Determine the impact of the competition, economic conditions, customer buying decisions and critical points of influence on the sale of FCT’s products and services and execute appropriate responses. Develop and execute a comprehensive marketing strategy aligned with business goals, optimize lead generation, conversion, and customer engagement strategies. Develop go-to-market strategies for new products/services. Collaborate with product development teams to ensure market-fit solutions. Conduct competitive analysis to refine product positioning. HERE’S WHAT YOU’LL BRING: Minimum of 10 years sales and business development experience at a senior level, with emphasis in management/executive role in the financial, insurance or legal field. Degree in related field and/or MBA, or equivalent experience Proven ability to achieve results that meet both short and long-term business objectives. Financial Services/ Insurance experience an asset Extensive experience with Salesforce and other CRM tools Business acumen and dealing with complex business environments. Exhibited experience in developing sales skills and competencies. Proven relationship building skills at the executive level. Entrepreneurial spirit Strong communicator with proven ability to persuade. HERE’S WHAT SETS US APART: Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results. Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program Group retirement savings plan with company match Paid holidays and generous paid time off Hybrid work arrangements Paid volunteer opportunities and charitable donation matching Employee recognition programs that include referral incentives Potential for performance-based incentives The opportunity to participate in our stock purchase plan And more! *As per terms of the employment agreement The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America. By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed. Thank you for considering FCT. We look forward to meeting you. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process. To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation. FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation. We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us!
