We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience. We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at www.blg.com. Purpose of the Role The Coordinator, Client Services will be expected to maintain a good client relationship while obtaining payment of accounts. Key Responsibilities Direct contact with clients to obtain payment status of accounts while maintaining the client relationship Meetings with lawyers to properly manage their working capital Reconcile client payments and accounts Liaise with Practice Billing Coordinators and/or accounting for resolution of unpaid A/R billing issues Prepare and send client statements on a monthly basis Prepare various reports as requested Report collection status to the lawyers and management Updating notes in the collection software Other duties as assigned by the Manager of Client Services Key Competencies Minimum five years of collections experience in a professional services firm; law firm experience preferred Post-secondary degree or diploma in a related field of study, or equivalent work experience Excellent verbal and written communication skills in English; bilingualism in French/English is a strong asset Experience with Aderant (CMS) and Progress softwares are an asset Intermediate level Excel experience Strong analytical and attention to detail skills Deadline focused and able to set priorities while maintaining flexibility A team player with good interpersonal skills Available to work overtime when necessary We thank all applicants for their interest in this position, however, only applicants selected for an interview will be contacted. Everyone at BLG is required to carry out the duties of their role while upholding the important principles of our respectful workplace policies, and treating everyone with respect, regardless of position. At BLG, valuing diversity and inclusion is key to a respectful workplace. *Please note that relatives of current BLG employees and partners are not eligible for consideration. BLG is committed to building a diverse workplace reflective of the communities we serve and to fostering an inclusive culture where Firm members feel valued, respected and inspired to thrive as their authentic selves. We value diversity of thought and the unique skills, perspectives and experience each individual brings to BLG. We welcome applications from all qualified candidates and encourage applicants from members of groups that have been historically underrepresented, including but not limited to First Nations, Métis and Inuit Peoples, racialized individuals, persons with disabilities, people who identify as women and/or LGBTQ2S+. We also strive to provide an accessible candidate experience. Please let us know if you need any accommodations during the recruitment process. We are BLG: Canada's Law Firm. We pride ourselves on having outstanding, talented people and delivering an exceptional client experience. We are a future-minded firm, delivering high-value advice and known for our commitment to innovation, diversity and inclusion, community involvement and talent development. Our culture is one of curiosity, firm-wide collaboration, mutual respect, dedication and continuous improvement. We look forward to hearing from you and exploring how you can contribute to our team. For more information, visit us here.
