Summary Reporting directly to the Branch Manager, this position is responsible for the creation of daily schedules and works closely with Operations to meet client service needs. Job Duties Provides dispatch services for the St. John’s fleet by way of constant communication between drivers, field personnel, operators, operations supervisors, and management staff Responsible for gathering client training requirements during a request for service and schedule operators appropriately Responsible for scheduling work taking into consideration employee skill, ability, required mandatory training while working within the scope of the Collective Bargaining Agreement Documents and maintains records of all call-outs when scheduling work Provides ad hoc reports to measure key performance indicators related to productivity and efficiency Acts as a liaison coordinating between our various operations Identifies optimization opportunities (i.e. backhauls) for the effective use of GFL resources Acts as the first point of contact for all incoming calls and inquiries to dispatch Creates and distributes the daily operational schedule to operations management Participates in the after-hours/on-call program Requirements 2 – 5 years of experience, preferable in an industrial environment High school education, or equivalent experience Knowledge and understanding of TDGA, Reg. 347/558 and related regulations for handling and transportation of hazardous waste preferred Related industrial cleaning experience, including vacuum services, considered an asset Strong communication and interpersonal skills are essential for collaboration with cross-functional teams Above average computer skills including Microsoft Office Suite, the ability to decipher google maps, and find information online Exceptional organization skills to ensure adherence to protocols, best practices for paper work and operational flow of information Familiarity with the capabilities of waste related equipment Must be flexible and can easily adapt to changing priorities with an ability to multi-task Experience working with a unionized workforce and a collective bargaining agreement considered an asset We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.
