Work location: Square One The Rec Room City: Mississauga What you will do: Hourly Restaurant Amusement Service Supervisor - The Rec Room Square One Our Hourly Restaurant Amusement Service Supervisors are an integral part of the team who provide an exceptional experience to each and every guest. The Hourly Restaurant Amusement Service Supervisor executes all company programs, supports the operation of the business, maintains revenue and payroll budgets, and meets budgeted productivity while keeping quality and service consistently high. It is important for the Hourly Restaurant Amusement Service Supervisor to have both a vision and the ability to maintain a culture of hospitality and positive morale, and a focus on building their team complement through regular coaching and feedback. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you! In this role, your responsibilities include (but are not limited to): Responsible for executing Groups & Events within venue, providing seamless guest service. Understand and effectively follow all Rec Room values, policies and procedures. Responsible for maintaining the seamless operation of all games, coat check and retail operation within the Rec Room. Strive to achieve sales targets while adhering to an established budget during day-to-day operations. Ensure that the facility consistently meets the Rec Room and legislative cleanliness and safety standards; this includes regular monitoring of all guest facing areas. Deliver employee training and development for assigned area of responsibility (Bar, Service Floor, Host/Call Center, Amusement, Event Groups / Live Entertainment). Other duties as assigned. Qualifications: This role may be a perfect fit for you if: You have 1-3 years of supervisory experience in the food service, retail and / or amusement industry. You are able to work flexible shifts, including days, evenings, nights, weekends and holidays, as required. You have excellent leadership, communication, customer service, conflict resolution and interpersonal skills. You have the ability to supervise employees, including organizing, prioritizing, and scheduling work assignments You are able to effectively communicate both verbally and in writing. Provincially applicable sell, sale, and handling of alcohol certificate. Additional Information: As an employee, you’ll enjoy: Tuition Assistance Employee Assistance Program Flexible Hours Discounted Food and Beverages on Shift Opportunities to grow & more! Inclusion & Diversity: Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. Accessibility: Cineplex is committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com. Inclusion & Diversity Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. Accessibility We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com. While we appreciate all interest, only those candidates selected for an interview will be contacted. We are driven by a united passion for delivering exceptional experiences. Become part of our award-winning culture! Our next evolution starts with you. A social playground for the young at heart, we offer shareable entertainment for the senses, with premium food & drink, games and live shows. Visit The Rec Room Website An enhanced lifestyle rewards program that gives members something new to look forward to, with more ways to earn and redeem. Visit Scene+ Website A place for teens to play without limits, offering a games floor, full menu, birthday parties, plus ropes courses, VR and bowling at select locations. Visit Playdium website Whether at home or on the go, we offer over 10,000 digital titles to rent or own, including the latest releases. Visit Cineplex Store Website An integrated network providing impactful media solutions, helping brands make meaningful connections with consumers. Visit Cineplex Media Website An agency powering end-to-end digital and DOOH solutions that drive customer experiences and bottom-line results. Visit CDM Website
