Why Ryan? Hybrid and Remote Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits 14 Weeks of Parental Leave Top-Up (Adoption Included) Monthly Gym Membership OR Gym Equipment Reimbursement Health and Dental Benefit Eligibility Effective Day One RRSP with Employer Match Tuition Reimbursement After One Year of Service The Manager, Facilities and Office Services (“Manager”) manages global office mail service and supply procurement functions, as well as various facilities administrative support responsibilities, to promote cost efficiencies and the highest levels of customer service. The Manager reports and assists the Director, Facilities and Office Services for real estate portfolio management, business unit occupancy planning, emergency response programs, transaction management, design, construction, relocation, furnishings, and specific requirements at Ryan’s facilities globally. Duties and Responsibilities as they align with Ryan’s Key Results: People Partners with the SVP, CREO in support of planning, designing, and execution to deliver Class A office space, construction services, furnishings, security, audio/visual equipment, relocations, and other projects as required. Directs Office Services staff and advises location site administrators for mail and office supply procurement, coordinating work assignments to deliver expected service levels to Ryan internal clients. Creates positive work environment, ensuring team is engaged. Client Acts as a key interface with regional business leaders and office services suppliers. Responds to Facilities’ issues and maintenance matters in a tactful, supportive, and expedient manner, supporting business operations and minimizing associated expenses. Controls work orders to ensure service assignments are completed promptly. Collaborates with cross-functional teams to support the acquisition and integration process, ensuring a seamless transition into the organization. Values Collaborates and assists in planning, procurement, and maintenance of furniture, equipment, copiers, signage, artwork, stationery and business cards, office and coffee/break room vending supplies to minimize interruption, control expenses, and improve service quality and efficiency of all offices in the global footprint. Maintains accurate documentation necessary in the management of Ryan’s Facilities business policies and processes. Conducts office assessments and takes actions necessary to ensure offices and equipment are maintained an elevated level. Supports and maintains standards for Ryan office locations pertaining to construction, furniture, fixtures, and Facilities and Office Services business processes. Proactively identifies and makes recommendations to reduce costs and increase efficiencies concerning equipment, resources, and processes. Researches, negotiates, and administers national purchasing contracts. Performs other duties as assigned. Education and Experience: Bachelor’s degree (B.A. or B.S.), and four to six years related experience, or equivalent combination of education and experience is required. Other Skills and Abilities: Excellent people skills. Collaborator, able to work independently but with effective team building skills. Demonstrates strong initiative and work ethic. Customer solutions oriented, with the ability to listen and define actions that satisfy customer needs. Proven ability to gather requirements from internal customers to understand the context and business needs driving requests. Excellent written and verbal communication, organizational, and planning skills. Ability to multi-task, follow-through, and prioritize multiple time-sensitive projects. Proven ability to work with budgets focused on planned expense controls. Computer Skills: To perform this job successfully, an individual must have good working knowledge and proficiency of Microsoft® Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research. Certificates and Licenses: Valid driver’s license required. Supervisory Responsibilities: Directly supervises employees in the Facilities department and fulfills management responsibilities in accordance with Firm policies and applicable laws. Work Environment: Standard indoor working environment. Extended periods of sitting while working at computer. Frequently required to stand, walk, and use business equipment daily, such as P.C., copier, fax, telephone, etc. Must be able to lift, carry, push, or pull up to 30 lbs. Position requires regular interaction with employees at all levels of the Firm and interface with Independent travel requirement: up to 25%. Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or peoplegroup@ryan.com if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable accommodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities. Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form.
