BESS Manager of Operations:
Spark Power, a trusted partner in energy in North America, is looking for a Bess Manager of Operations to join our Mississauga team. The Manager of Operations acts as the primary point of contact for customer inquiries, acts to maintain customer relationships, leads or managers flow of projects, ensures budgets, margins, and timelines are met, and personnel resources are available. They are also responsible for sourcing out new opportunities within a customer’s facility, quoting jobs, and following up with customers. This role requires you to travel at some level of frequency annually.
What will do you as the Bess Manager of Operations?
Contract management
Detailed understanding of all obligations including service responsibilities, response times, reporting scope of work, billing rates, termination clauses, etc.
Customer direct contact
Technical ownership:
Project electrical and mechanical design
Operational understanding (design theory)
Management of site turnover documentation
Spare parts management (procurement and inventory)
Warranty and RMA tracking
Recommendations and suggestions for improvement
Site safety and documentation
Asset operating plans
Preventative maintenance obligations and scheduling
Corrective maintenance strategy (change order management, fixed price projects, etc.)
Ticket management, escalation and close out
Capital expenditure/Operational expenditure recommendations and management
Co-ordination with field service dispatching
Financial accountability (Project & Portfolio level P&L)
Preventative maintenance tracking
Corrective maintenance job tracking
Subcontractor management
Quoting and procurement for chargeable service work
Performance/Availability guarantee (if applicable)
Operational requirements
Review and delivery (if applicable) of all field reporting
Review of production and performance reporting (if applicable)
Daily monitoring of SCADA (in parallel with Operations Centre’s (ROC) monitoring platform)
Travel to customer assets as required
Other duties as assigned
Spark Power Employee Benefits and Perks:
Diverse and exciting industrial, commercial project and customer base
Continuous training and skills improvement
Career advancement opportunities, such as Business Development Manager
Competitive wages
Excellent benefit package (medical, dental, vision, wellness spending account)
RRSP match program
Employee Share Ownership Program
….and much more
Do you have the Spark? Here’s what we’re looking for:
Five-Ten years of relevant experience in the renewable energy industry
Three-Five years of experience with job quotes and project management
Post-secondary degree or diploma an asset
Must have a strong background in customer engagement and sales
Solid knowledge of specific occupational code and legislation
A valid “G” class driver license with a clean driving record
Must be highly motivated with strong work ethic & excellent written & verbal communication
Proficient in Microsoft platforms including Word, PowerPoint, Excel, Teams, and Outlook.
Able to work in a fast-paced environment with strict deadline
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Speaking: Talking to others to convey information effectively.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Who is Spark Power?
Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.
Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
