About The Role We’re looking for an experienced Account Assistant to provide administrative support for our Dealership & Leasing Program. This is the ideal role for someone looking to build a career in a unique yet exciting vertical of the insurance world. This position will act as a key support person; helping the service team mitigate and manage the risks associated with the Dealership & Leasing industry. This entry-level role is the perfect first step for someone looking to make their mark in the insurance industry with a world-class organization! What You’ll Do Executing insurance certificates, auto liability slips, binders, statements of values, proposals, and processing of client documents (endorsements and policies) within timelines aligned with established service standards Maintaining an effective abeyance system aligned with established service standards Setting up clients and prospects into brokerage management system Epic and Certificate Exchange Loading Policy and Underwriting Information into Epic Updating rate/premium histories and premium comparisons; calculation of PST, Invoicing, processing of journal entries, execution of premium finance forms, collection of aged receivables, as required, and correction of commission differences Maintaining and updating the Summary of Insurance (update as policy changes occur and at renewal) Answering client queries, communicating with insurance companies Assisting clients with Certificate Exchange Updating claims history on summaries Providing support where required and performing all other duties as assigned Qualifications and expertise that pave the way for Success Typically, 1-2 years of admin experience, preferably in the financial services industry (insurance, banking, etc.) 1-2 years of insurance account experience Proficient in Microsoft Office: Word, Excel, and Outlook Experience on Epic broker management system is a plus Strong organizational, time and client management skills Effective communication skills: verbal and written Strong team player Proactive and customer-focused approach Strong initiative and follow-up skills Elevate Your Career with HUB International Choosing HUB International means aligning your career with the premier insurance brokerage in Canada and the fifth-largest global insurance and employee benefits broker worldwide. Our expansive network, powered by over 17,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/. Your Advancement and Well-being: Our Priority At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB family: Engage in a rewarding work environment that recognizes your contributions through a competitive pay structure, inclusive of incentives, bonuses, and additional earning opportunities. Benefit from flexible working arrangements and generous time-off policies designed to accommodate your lifestyle. Enjoy a comprehensive benefits package, including company-matched RRSPs, tailored to meet your personal and family needs. Grow with HUB through sponsored training and development programs, along with tuition reimbursement opportunities to fuel your career advancement. Receive reimbursements for professional license fees and membership dues, underscoring our commitment to your professional growth. Avail of special discounts on events, travel, accommodations, and personal home & auto insurance, enhancing your HUB experience. Culture and Belonging: Our Commitment At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are. Service: Our Ethos Service is the essence of our identity at HUB International. This commitment extends beyond our clients to our employees and the communities we serve. Each of our regional offices is deeply involved in local causes, embodying our dedication to making a tangible difference. Join us and be part of a team that not only advances professionally but also contributes positively to society. At HUB, your career is poised for greatness. Welcome to a world where your skills are valued, your professional growth is paramount, and your contribution makes a lasting impact. #LI-hybrid #LI-DH1 Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: Diploma Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
