Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Pioneering Safety At Allegion, our vision is to make the world safer. As a company of experts, we secure the places where people thrive. Security will always be a top concern, so we are inventing new and innovative technologies to keep people protected wherever they are; anytime, anywhere. Whether at home or school, in a hospital or commercial building, we pride ourselves on providing safety for today and for the future. Spanning across 130 countries, Allegion is committed to the protection of our employees and the public. Our Values We are very passionate about our values and live them daily. How do you celebrate your successes? Do you take pride in the work you have accomplished? Have a knack for curiosity and creativity? How do you live out your passion for excellence? What does living safely and healthy mean to you? If these are values that keep you motivated, you have come to the right place. Take a look at our available opportunities to join our winning team today! Returns Coordinator What You Will Do: As Returns Coordinator you will be responsible for managing the returns process, including evaluating returned items, inspecting them, processing for credit or return, coordinating with customer service and warehouse teams, and ensuring compliance with company return policies, all while aiming to streamline the process and minimize costs associated with returns. Processing returns: Accepting returned items, verifying order details, and logging them into the system. Inspecting returned goods: Examining products for damage, defects, or missing components to determine appropriate action. Customer Service interaction: Communicating with customer service regarding return requests, providing status updates, and addressing any concerns. Inventory management: Updating inventory records to reflect returned items and ensuring proper restocking of sellable goods. Process optimization: Identifying inefficiencies in the returns process and implementing improvements to streamline operations. Vendor communication: Collaborating with vendors regarding defective products, returns processing, and potential product improvements. Compliance management: Ensuring adherence to all relevant company policies and industry regulations regarding returns. Repack retail locks with damaged packaging Evaluate key room returns Input quality issues into an online reporting application (take pictures of components, shipping labels) Respond to emails from Purchasing regarding potential repack requests Provide feedback to purchasing regarding new packaging part numbers and stock levels Quality investigations (pull product from shelf, assess details, transfer to MRB) What You Will Need: Strong organizational skills and attention to detail Excellent communication and customer service abilities Proficiency with inventory management systems and computer applications Problem-solving skills to handle customer issues and resolve return discrepancies Ability to work effectively in a fast-paced environment with deadlines Experience in warehouse operations or logistics is often beneficial Power equipment certification (Preferred – Must have willingness to become certified) Good attendance Flexible to work additional hours when necessary to meet business needs Ability to lift, carry, push, pull, reach, grasp and bend as needed Why Work For Us? Comprehensive Benefits Global Opportunities Employee Discounts A Culture of Wellness and Balance Tuition Reimbursement Training and Development Community Involvement Apply Today Join our team of experts today and help us make tomorrow a safer place! To apply, please see below. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.
