Work Schedule Standard Office Hours (40/wk) Environmental Conditions Office Job Description Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Commercial Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges. Location Specific Information This is an on-site role working out of our office in either Ottawa, Ontario, Canada or Lenexa, Kansas, USA. Candidates must be within a commutable distance to either of these on-site locations. Discover Impactful Work: This role will drive sales in our Pharma portfolio in Microbiology. Responsibilities include engaging customers through various communication channels, establishing effective relationships, identifying growth opportunities, and closing new business. Collaborating with Sales Managers and peers, you will promote and sell our portfolio using modern sales technologies. Additionally, you will generate leads, manage customer information, and stay updated on industry trends. As a Virtual Account Manager, you contribute to sales growth, customer loyalty, and Thermo Fisher's impact in the markets we serve. A Day in the Life: Implement professional sales calls via telephone and Microsft Teams to increase profitable sales growth Establish and develop customer relationships to cultivate customer loyalty and allegiance. Develop an action plan to achieve sales goals and objectives with a strong results orientation. Effectively track activities, collecting customer information and developing opportunities in Salesforce.com to develop a strong sales territory. Maintain knowledge of products, services, competitive activity, and other general information of interest to customers and of strategic importance to the business for growth. Participate in training and development programs as a means of continuous improvement. Identify and qualify new leads, championing them through the sales pipeline to convert them into customers. Collaborate with the Sales Manager to provide support and develop strategies for key growth accounts. Conduct product virtual demonstrations and presentations to educate customers on the features and benefits of our offerings. Collaborate with internal and external team members to drive sales and provide world class support to our customers. Negotiate pricing and contractual terms with customers to drive sales and enhance profitability. Learn of and communicate market trends and competitor activities to identify potential business opportunities and adjust sales strategies accordingly. Prepare and deliver sales reports and forecasts to management, providing insights into sales performance and business trends. Keys to Success: Education: Bachelor's degree in Science, Communication or Business preferred. Experience: 1+ years of successful sales experience preferred. Experience with SalesForce.com Proven competitive success Must be fluent in French Proficient in Excel Knowledge, Skills and Abilities: Candidate must be bilingual, able to communicate verbally and written in both French and English Strong commitment to delivering excellent customer service. Exceptional organizational skills to ability to manage multiple tasks and deadlines Willingness to travel for training and sales meetings as required. Demonstrated values of integrity, intensity, innovation, and involvement. Proficiency in Microsoft Office, with strong Excel skills. Clear verbal and written communication skills. Highly motivated and competitive attitude. Energy and inspiration gained from collaborating with leaders, peers and customers Strong capacity for learning in a complex, matrixed business environment Results-driven with positive, can-do attitude Interest in professional applications of AI in the sales process Constant desire to develop both personally and professionally Desire to make a positive difference Benefits We offer competitive compensation, annual incentive plan bonus, and a range of employee benefits. We offer employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. COVID-19 Vaccination Update for U.S. & Canada Colleagues All U.S. colleagues are required to disclose their COVID-19 vaccination status. New hires will be asked to disclose their vaccination status upon the first day of employment. U.S. new hires (including those in Field Sales, Field Services and Customer Support - Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. U.S. and Canada new hires in Clinical Research who are in the following job categories must be fully vaccinated before their first day of employment or request an accommodation: executive director level and above, client-facing commercial, clinical research associates (CRAs), Assistant CRA (ACRAs), all CRA and ACRA line managers, clinic-based staff in early development services and accelerated enrollment solutions, and FSP within analytical services division roles. Canada new hires (including those in Field Sales, Field Services, and Customer Support Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. New hires in Field Sales, Field Services, and Customer Support Technical Applications will be asked to disclose their vaccination status upon the first day of employment. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
