Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance Job Description How will you make an impact? Discover Impactful Work: Be a leader, improve efficiency of established operational practices, support customer product mix, discover supply center customer expansions and continued process improvement. What will you do? Lead the daily supervision of our customer site-based Supply Center Specialist personnel, enabling the team to consistently deliver high levels of customer service, ensure that Supply Center standards are met, and support the execution of the commercial strategy. This role is remote based, requiring a minimum 50%-75% travel to our customer sites within the designated territory. Field and Customer Facing Support Activities: Always represent Thermo Fisher Scientific throughout customer locations, professionally and positively Act as liaison between customer and Thermo Fisher Scientific Conduct site audits and ensure completion of all Supply Center operational procedures: product mix optimizations, physical inventories, accurate branding and marketing, and all other operational practices. Identify any training needs and solutions Evaluate execution of commercial strategy Actively seek expansion of services within assigned territory Responsible for complete employee lifecycle management: new hire selection and onboarding, identify, develop, and implement gaps in training, employee performance evaluations, 1:1s, team calls, and offboarding Collaborate with cross-divisional partners to improve operational initiatives: Supply Center optimizations, Supply Center engagement challenges, new product introductions, and any projects that arise. Develop, track, and trend business metrics. Communicate trends to proactively identify needs, expansion opportunities, and confirm efficiency of current personnel footprint. Discover barriers to execution that arise in a timely matter. Supporting both internal teams and external customers. Write and coordinate SOPs to support the goals and objectives of the channel and the customer Support, discover, and participate in PPI, to find a better way everyday May perform other responsibilities as assigned by management How will you get here? Minimum education requirement is a BA or BS in business-related studies Minimum of 2-year people leadership Prior experience or education in operations Prior experience leading a team and demonstrating Leadership Experience in life science a plus Proven analytical skills: data mining or database Knowledge, Skills, Abilities Strong analytical, operational, and marketing concepts with the proficiency to exercise judgment within generally defined procedures. Predominately works on tasks/duties that are diverse in nature using business knowledge. Proficient in Microsoft office (Excel, Word, Outlook, PowerPoint) Prioritization capabilities with an ability to see a task through to completion and meet expectations. Strong oral and written communication skill to provide appropriate information Applicant will be encouraged to work independently with little instruction on routine work but more detail instruction on new assignments Discover improvement opportunities and to set and meet ambitious objectives Compensation The salary range estimated for this position based in Washington is $59,400.00–$89,100.00. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. COVID-19 Vaccination Update for U.S. & Canada Colleagues All U.S. colleagues are required to disclose their COVID-19 vaccination status. New hires will be asked to disclose their vaccination status upon the first day of employment. U.S. new hires (including those in Field Sales, Field Services and Customer Support - Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. U.S. and Canada new hires in Clinical Research who are in the following job categories must be fully vaccinated before their first day of employment or request an accommodation: executive director level and above, client-facing commercial, clinical research associates (CRAs), Assistant CRA (ACRAs), all CRA and ACRA line managers, clinic-based staff in early development services and accelerated enrollment solutions, and FSP within analytical services division roles. Canada new hires (including those in Field Sales, Field Services, and Customer Support Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. New hires in Field Sales, Field Services, and Customer Support Technical Applications will be asked to disclose their vaccination status upon the first day of employment. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.