ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associates, you will serve as Brand Ambassadors for our Company, Brands, and our products. You will engage consumers to provide a personalized shopping experience and leverage your product knowledge to guide consumers to products that match their needs. Retail Associates share product features and benefits and our brand story to influence consumer buying decisions and inspire consumer brand loyalty. You will contribute to the profitability and performance of the store and assist the Store Leadership Team in supporting our company mission: "Connecting Active People with Their Passions." HOW YOU’LL MAKE A DIFFERENCE Engages consumers in personalized conversation to understand their needs and preferences. Leverages product knowledge to make product recommendations and answer consumer questions. Uses selling techniques and product features and benefits to influence buying decisions. Acts as a Brand Ambassador, sharing our Columbia Sportswear Brand story and embodying our Company values to enhance the consumer experience. Merchandises products to tell compelling product stories that will influence consumer buying decisions. Restocks and maintains salesfloor standards to ensure full product presentations and product accessibility. Performs required cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; engages consumer throughout the transaction and connects them to the company loyalty programs. Contributes to store inventory accuracy by receiving and processing incoming and outgoing products accurately and efficiently. Acquires necessary knowledge of store policies, procedures, and programs to execute day to-day operations. YOU HAVE No specific education required (High School Diploma or GED preferred) 2 (or less) years of experience in a position or specialization. Strong interpersonal communication skills and experience engaging consumers and selling merchandise. Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools. 16 years of age or older JOB CONDITIONS Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Canada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Columbia Sportswear Canada provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodations to complete an application, please contact Human Resources CA_HRColumbia@columbia.com or call 519-644-5000 and we will work with you to meet your accommodation needs. At Columbia Sportswear Company, we’re proud to offer Temporary employees services and products to help make your life and work more rewarding. This includes an Employee Assistance Program (EAP) which offers free wellness benefits and confidential 24/7/365 counseling services. Employee discounts are also available. Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands — Columbia®, Mountain Hardwear®, SOREL® and prAna® — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance. Learn more about our family of brands here.
