Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Evidera is a business within Pharmaceutical Product Development, LLC (PPD) a leading global contract research organization (CRO). We provide integrated scientific expertise and global operational capabilities to help clients generate the evidence needed to optimize the market access and commercial potential of products. The Evidera Data Analytics team supports the pharmaceutical/ biotechnology/ medical device companies throughout the product lifecycle, from early pre-launch planning to launch and post-marketing management. Our focus is on helping our clients build economic and epidemiological evidence to demonstrate and support the value of their products, through analysis of large health administrative databases (e.g., medical claims, electronic health records, registries, etc Location/Division Specific Information This role will be working within Evidera's Data Analytics team working remotely. The Director reports to the Executive Director of Strategic Business Operations. Position Overview: The Oversight Director plays a key role in the smooth running of the RWE Data Analytics business unit through oversight of key accounts and strategic business operations workstreams. Main responsibilities include to select key accounts, establishing the operational model and pricing for new offerings, and leadership of process optimization and integration activities. Essential Duties and Responsibilities (other duties may be assigned): Provides operational expertise in regard to oversight of key client accounts and complex studies. In charge of ensuring the success and expansion of key Functional Service Provider accounts in Data Analytics as well as complex studies. Brings operational know-how to effectively handle key account delivery, addressing critical issues in a timely manner. Promotes critical thinking among Project Leads and PMs when it comes to delivery operations, financial negotiations, and managing risks and concerns. Leads the development of operational strategy for proposals and pre-proposal opportunities. Serves as subject matter expert in this regard on bid defense and capabilities presentations. Interacts frequently with internal and external management and senior-level customer representatives concerning projects & portfolios, operational decisions, delivery milestones, and / or contractual clarifications. Leads briefings and technical meetings for internal and external representatives. Establishes, communicates and manages customer expectations to achieve efficient delivery. Drives and owns the overall delivery of cross-functional projects (time, cost, quality, compliance). Drives maturation and growth of key accounts, particularly in the FSP contracting model, for Data Analytics services. Responsible for billable & sales targets. Supervises the implementation of critical initiatives in Data Analytics related to growth, partnerships, quality, revenue, and/or systems integration, following the Annual Operating Plan. Collaborates with the Initiative Lead (Sr Director or above) to ensure a seamless rollout. Works closely with cross-functional teams, including collaborators, customers, partners, and team members, to facilitate change, streamline processes, and provide effective solutions. Identifies and directs the implementation of policies to improve the efficiency of the department. Develops solutions to highly complex and outstanding issues that impact and address future concepts, products or technologies. May hold people management responsibilities. Other duties may be assigned. Education, Professional Skills & Experience: Equivalent experience is acceptable in addition to a Master's degree or relevant formal academic/vocational qualification. Previous experience should provide the necessary knowledge, skills, and abilities for the job (at least 12+ years) with 5+ years of management responsibility. Good understanding of RWE and pharma development lifecycle, with experience in either RWE or health-related observational/non-interventional research studies. Project management certification (e.g. PMP, PgMP, CAPM), Business Administration degree, or demonstration of project management skills including scope, budgeting, forecasting, timelines, resource management, and use of project management systems (e.g. MS Project). Proven experience in managing collaborations with diverse teams across different regions and organizations. Demonstrated success in a similar role that has consistently achieved measurable results and business impact as a result of intelligence analysis and related work product. Ability to develop data-driven arguments. Excels at building and maintaining relationships across various fields both within and outside the organization. Demonstrated ability to facilitate multiple projects simultaneously delivering all at a high-level under tight timeline constraints. Ability to articulate situational analysis with strong presentation skills and contribute to executive-level discourse. Well-developed quantitative and qualitative data review and analysis skills. Deep understanding of the pharma lifecycle, particularly from the observational research perspective as it relates to sponsors, data custodians, and site investigators. Good command of MS Office Suite, particularly Excel, Word, PowerPoint and Outlook required. Previous work in a consulting environment is highly desirable. Personal Skills & Competencies: Excellent interpersonal skills and ability to build rapport. Strong written and verbal communication skills. Confidence in collaborating with a diverse range of colleagues, customers, partners, and team members. Self-starter with the ability to work autonomously and proactively in a fast-paced environment. Proven ability to multitask and problem solve. Interest in understanding the challenges and complexities of the scientific consulting business. Demonstrates good understanding of the business & financial implications of staffing and prioritization decisions, including concepts such as GP, revenue, utilization, backlog, headcount, and forecasting. Ability to maintain professional and confidential behavior is essential when interacting with staff, clients, vendors, and different types of information, including sensitive and/or confidential details. We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. COVID-19 Vaccination Update for U.S. & Canada Colleagues All U.S. colleagues are required to disclose their COVID-19 vaccination status. New hires will be asked to disclose their vaccination status upon the first day of employment. U.S. new hires (including those in Field Sales, Field Services and Customer Support - Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. U.S. and Canada new hires in Clinical Research who are in the following job categories must be fully vaccinated before their first day of employment or request an accommodation: executive director level and above, client-facing commercial, clinical research associates (CRAs), Assistant CRA (ACRAs), all CRA and ACRA line managers, clinic-based staff in early development services and accelerated enrollment solutions, and FSP within analytical services division roles. Canada new hires (including those in Field Sales, Field Services, and Customer Support Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. New hires in Field Sales, Field Services, and Customer Support Technical Applications will be asked to disclose their vaccination status upon the first day of employment. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
