Description
Join our team and what we'll accomplish together
TELUS Health supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.
Join our passionate team dedicated to advancing personal wellbeing and preventative health tools within the Employer Product Office. We're seeking a proven product professional to drive innovation and transformation in our global product strategy, where you'll leverage your expertise in product strategy and data analysis to drive profitability. In this role, you'll manage a strategic product portfolio at the intersection of technology, business enablement, and customer experience. Your responsibilities will include developing compelling business cases, prioritizing competitive market requirements, and shaping our product roadmap to drive strategic outcomes. Through innovative product management, you'll help revolutionize our approach to personal wellbeing solutions, creating impactful preventative health tools for employers worldwide.
Qualifications
What you bring
Product Management Experience: Proven product growth and profitability strategies
Business Case Development: Ability to build effective business cases and articulate succinct business rationale to an executive audience, including financial projections
Communication Skills: Ability to effectively convey ideas to peers, executives, and external partners
Technical/Business Curiosity: Natural curiosity and willingness to delve into the details of a solution to own the experience as the business prime
Adaptability: Proven track record in balancing immediate and long-term priorities while being flexible and adaptable
Strategy: Define, articulate, and implement product strategy across various portfolios
Roadmap Development: Manage product roadmaps and collaborate with enabling teams to oversee lifecycle, including product and services introduction, optimization, and retirement
Implementation: Drive strategy and execution of business initiatives while collaborating with stakeholders to define opportunities that optimize processes and deliver excellent customer experiences
Thought Leadership: Define, analyze, and present product opportunities to senior leadership and stakeholders
Relationship Building: Build strong work relationships with partners across TELUS Health and external vendor partners
Customer Experience: Enhance engagement and improve experiences for both current and new customers
Key Performance Indicators: Revenue, COGS (Cost of Goods Sold), Margin, Churn, Customer L2R (Likelihood to Recommend)
Great-to-haves
Experience in the health industry
7-10 years of experience in product management and development
MBA or other advanced degree
University degree or equivalent experience
