Company DescriptionYour happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more! We are hiring a full time contract Client Services Coordinator to work at our Markham office to provide exemplary service and support to our internal and external clients. Full Time shifts available (weekend rotation required). This is a minimum 12 month contract with possibility of extension or permanency. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals. Job DescriptionWorks collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse servicesLiaises with clients, staff, and community partnersActs as a problem solver for clients and responds to inquiries from HCCSS and employeesReports client and staff concerns to Home Support SupervisorLiaises with the HCCSS representatives regarding client careCollects and entrees all pertinent client data into the computer systemProvides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse programQualificationsMinimum of 2 years working in an office settingMust be able to work weekends on rotation Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)Ability to multitask and prioritizeHigh school diploma or equivalentExcellent English written and verbal communication skills (Additional language skills considered an asset)Excellent customer service and organizational skillsProficient in Word, Outlook and ability to learn proprietary softwareMedical terminology knowledge an asset but not required#york_coord
