Our Mission
NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.
NewRocket has been awarded the “2024 BEST Award”, “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”. We are #GoingBeyond
Come join our Crew!
Our Approach to Work
At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.
We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!
Your Career
The Senior UX/UI Designer is responsible for executing a UX Strategy based on functional and technical requirements and business objectives. The Designer delivers innovative solutions for complex professional services projects while providing an excellent client and end-user experience.
Your Impact
Conduct peer reviews to ensure leading practices and quality
Facilitate meetings, brainstorms, and design reviews
Initiates discussions to define system requirements, problems, and goals
Gathers requirements and feedback
Create initial design concept, wireframes and high-fidelity prototypes using Figma
Develop journey maps and user flows to visualize use cases
Present design artifacts and rationale
Conduct design QA
Manage and maintain the Figma design system
Learn and share product knowledge
Design sprints and design methodology
Your Experience
5-10 years of UX/UI Design experience
1-3 years of Agency experience or experience supporting multiple clients at a time
Strong understanding of the ServiceNow platform or similar Enterprise Solutions (SaaS)
Evidence of polished work examples or portfolio highly preferred
Strong written and verbal communication skills with the ability to present solutions to clients
Strong attention to detail
Strong problem-solving skills; ability to simplify complex situations
Strong relationship management skills with all levels
Ability to design functional user interfaces for web-based products
Proficient in creating wireframes and high fidelity mockups
Working knowledge of design system and workflows
Ability to deliver high degree of customer satisfaction
Comfortable working in a matrixed organization
Comfortable working with ambiguity and change
Education:
Bachelor's degree in Design or related field or demonstrated work experience
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.us@newrocket.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
