Elite Travel Advisor (Remote – Ontario Residents Only)
Starting at $22.00/hr | Full-Time | Permanent | Work-from-Home
Do you have experience in the Travel, Airline, or Hospitality industry and a passion for delivering exceptional guest service? Are you looking to grow your career with a company that values work-life balance, promotes from within, and welcomes your ideas? If so, Aspire Lifestyles invites you to join our extraordinary team!
Why Aspire Lifestyles?
We are a global leader and pioneer in the concierge industry with nearly 30 years of experience. As part of our team, you’ll enjoy the stability of a world-class organization without the pressure of commission-based sales or building your own clientele.
What We Offer:- Remote work – from the comfort of your home- Starting wage: $22.00/hour- Full-time, 8-hour shifts (up to 40 hours/week)- Permanent position- Comprehensive benefits (after 30 days), including: - Dental, vision, and extended health care - RRSP with company match - Paid time off - Paid training - Career advancement opportunities
Key Responsibilities:- Handle travel-related requests for a high-profile client via phone- Research, plan, and book customized domestic and international travel (flights, hotels, car rentals)- Assist with travel changes, cancellations, and rebookings- Provide expert guidance on exclusive member benefits and rewards- Troubleshoot issues related to the travel website and guide users through navigation- De-escalate and resolve customer concerns with professionalism and empathy
What You Bring:- A passion for delivering outstanding customer experiences- Strong geographical and travel knowledge (professional or personal)- Proficiency in navigating multiple systems and online tools- Ability to thrive in a fast-paced, structured call center environment- Excellent verbal and written communication skills
Requirements:- Must be a resident of Ontario, Canada- Must be available for full-time work, including afternoons and weekends- GDS experience is preferred- TICO certification require (with a willingness to obtain within 3 months of employment)- 2+ years of customer service experience, preferably in travel or hospitality- 1+ year of call center experience- 1+ year of travel industry experience- High school diploma or equivalent (Travel & Tourism diploma preferred)- Ability to pass a background check
Work-from-Home Requirements:
- Private, distraction-free home office with a lockable door- Wired high-speed internet (minimum 25 Mbps download / 5 Mbps upload)- No satellite internet; Wi-Fi not permitted- Smartphone with the latest operating systemAspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
