Company DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.WHO WE AREWe love books and all things beautifulWe are Canada’s Cultural Department StoreBooks are our heart and our soul and Great Books are JUST the Beginning…We play by the following rules:We exist to add joy to our customers’ lives each and every time they interact with us and our productsOur job is to create joyful moments for our customersWe treat each other the way we’d treat a valued friendWe inspire each other to do our best workWe seek to ignite creativity and innovation every dayWe give back to the communities in which we operateJob DescriptionThe Manager, Accounts Payable will oversee all facets of the accounts payable (“AP”) function and lead a team of AP clerks. This includes managing all processes and controls as well as vendor relations, invoice processing, remittance, reconciliation, settlement, and ensuring accurate accounting and accruals for accounts payable (AP). This role will also be responsible for modernizing current processes, including championing process improvements and acting as a lead on these transformation projects from initiation to implementation in order to achieve desired business results. Finance is embarking on a journey to transform, and this role will be a significant contributor to that transformation.KEY PERFORMANCE METRICSTimely reconciliation and payment of accountsStrong partnership with the procurement team to drive meaningful change and experiences with vendorsKeep senior management informed of any high-risk areas, as identifiedSatisfaction of all business partners in team outputs (finance, procurement, receiving, etc.)Successful implementation of an automated invoice and workflow systemPolicy and practice adherence while ensuring IFRSTimely reconciliation and payment of accountsAchievement of all monthly deadlines within the department for F/S preparationKeep senior management informed of any high-risk areas, as identifiedPositive internal stakeholder feedbackKEY ACCOUNTABILITIESFunctionalManage all functional areas of accounts payableEnsure thorough understanding of all AP processes, including those outside of direct purviewIn collaboration with the Director, Finance & Accounting and Sr. Manager, Finance & Accounting, identify, champion, and act as the lead in the implementation of continuous improvement projects to better position the AP department for the strategic growth of the businessLead the implementation of an automated invoice and workflow systemAct as the main finance contact for process improvement and project implementationsReview all vendor reconciliations and set up accruals for year-end provisionsMaintain a strong control environment and work with internal auditors to ensure AP processes are aligned with expectationMaintain strong business relationships with vendorsAct as liaison with vendors to ensure that accounts are managed and maintained effectivelyInitiate an action plan to resolve problematic vendor reconciliations and negotiate vendor settlements, when requiredManage escalated external vendor’s critical issuesAct as an advocate for the customer by placing them at the forefront of all design and decision-making processesProactively identify and anticipate customer expectations and needsEmbrace and seek out technology that creates high-tech and high-touch solutions for Indigo’s customersChallenge the status quo and consistently identify areas for improvement, diagnose issues and work to resolve themAd-hoc requests and projects as assignedPeopleBuild strong teams by emphasizing the development of AP clerksBring out the best in others, empower, and constructively stretch talentGive authentic feedback on performance and potentialEnsure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goalsCollaborate with others to drive flexible and iterative solutions, quickly and easilyShare technical knowledge with others and actively seek to learn from those more knowledgeable than yourselfHelp others see the impacts of their efforts and proactively engage other functions to get inputEncourage others to freely share their point of view and be open to feedbackAccountable for the overall engagement, productivity, turnover and bench strength of the teamCulturalModel Indigo’s beliefs and convey a positive image in everything you doCelebrate the diversity of thought and have an open mindsetTake an active role in fostering a culture of continual learning, taking risks without the fear of making mistakesEmbrace, champion, and influence change through your team and/or the organizationSCOPEReports to: VP, Finance & AccountingManager once Removed (MOR): Chief Operating OfficerKEY RELATIONSHIPSInternal:Finance & AccountingSupply ChainGeneral MerchandisePrintInformation TechnologyHuman ResourcesMarketing & OnlineLegal & Real EstateCreativeExternal:VendorsGovernment agenciesQualificationsWork Experience / Education / CertificationsPost-secondary degree or diploma in accounting or a related fieldAt least 5 years’ experience in a similar role with increasing responsibilityExperience leading a teamExperience leading projectsCompetencies / Skills / AttributesDemonstrated leadership skills, including ability to provide timely and meaningful feedbackStrong problem solving and decision-making skillsAbility to navigate through competing priorities, maintaining ability to deliver results within expected timelinesStrong analytical skillsEffective communication skills, including excellent written, verbal and presentationAdditional InformationAt Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at [email protected] if you require an accommodation at any time during the recruitment process. WELCOME HOME
