We’re looking for someone who genuinely enjoys building great relationships with our residents and takes pride in delivering top-notch service - whether it’s with residents, trades, or teammates. Creating a strong sense of community and helping residents feel proud of their home is what it’s all about! If you’re detail-oriented, creative, passionate about what you do, and live and breathe Anthem’s values, you might be just who we’re looking for.
You will
Leads the full life cycle of the resident process by advertising suites, stays informed of local market rents, conducting property tours to prospective residents, rental applications, conducting background and credit checks, facilitate the signing of all leases (including rental of storage & parking) and providing welcome or move out packages to residents.
Input invoices into Yardi and prepare purchase orders as required
Follow up and collect monthly rents and maintain all tenant records
Ensure all residents provide copies of their insurance policies
Prepare and deliver all Resident Notices (late rent, eviction notices, building info, etc)
Manage building parking and storage rentals, co-ordinate elevator & amenity bookings and supervise use of amenity areas
Maintain up to date building contact lists for residents and contractors and assist in maintaining building maintenance files
Deliver an exemplary level of customer service by responding professionally and promptly to resident inquiries
Prepares and completes all the move in and move out packages
Complete move in and move out inspections
Complete all the maintenance requests
Weekly walkthrough of the properties to ensure it meets our standards
Program security fobs as required and ensure the property in safe and secure at all times.
Provide weekly reports as required by the Property Manager and Director
Perform other miscellaneous duties as assigned by the Property Manager and Director
Attend periodic staff meetings
Assist in preparing and attending tenant events
You have
Minimum of 3 years residential rental experience
Strong understanding of BC Residential Tenancy Act and its application
Excellent communication skills, both oral and written
Excellent organizational and problem-solving skills
Self-starter and able to work without direction and willingness to learn
Proficient in Microsoft Office applications: Outlook, Word, Excel and Yardi Rent Café would be an asset
We have
Great, diverse, authentic people!
Unlimited career growth opportunities
Mentorship from the ‘best in the biz’
Corporate Giving Strategy supporting community development
Annual salary reviews and performance bonuses
A robust Benefit Plan and Employee Assistance Program
Educational Assistance Program
Salary range: $55,000 - $65,000
We work hard. We work smart. We work in teams. We challenge the status quo and have fun doing it. We believe in developing our people to maximize their potential. Conversations are candid, conflict is swiftly resolved and coaching is continuous.
Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities.
Founded in 1991, Anthem is a team of 850+ people driven by creativity, passion and direct communication. Anthem has invested in, developed or managed – alone or in partnership – more than 400 residential and commercial projects across North America. Our growing residential portfolio includes 44,000 homes that are complete, in design or under construction, from mixed-use residential to townhome, rental and single-family homes.
We are Growing Places.
Please, no unsolicited resumes or phone inquiries from agencies. View our Policy on Unsolicited Resumes on our website.
