What we are about:
MedSpa Partners (MSP) is North America’s largest platform of top-tier medical aesthetics clinics (including plastic surgery, cosmetic dermatology, and med spas) and is one of Deloitte’s Top 25 Best Managed Companies in Canada. Our goal is to allow our industry-leading teams to achieve their professional aspirations by creating world-class patient experiences through sustainable support, collaboration, and community.
What you can expect from us:
Competitive salary commensurate to your experience
Industry Incentives
Flexible remote work environment
Dedication to our team member’s career development, advancement, and satisfaction
Internal career progression and advancement opportunities
Employee referral program
A team-focused environment based on equality and respect
It is an exciting time at MSP, and we are seeking an experienced CRM Specialist to join our Marketing Team. This role is an integral member of utilizing our impressive tech stack and use case.
The CRM Specialist is passionate about the successful and optimal use of our CRM platform across the MSP organization. They have a deep understanding of how to leverage the CRM tool to create scalable, effective customer experience moments across their journey. They’re passionate about teaching others how to leverage tech to achieve their goals and are proud to build reporting instances that roadmap how to grow the business.
Responsibilities and Duties:
Champion the use of HubSpot throughout the organization
Be a force for positive adoption of the platform
Assist with implementation of new tools and assets
Onboarding head office and clinic team members to HubSpot
Customize views, properties, and workflows in Hubspot
Create new automations to support ongoing business development
Manage Integrations (new and current)
Build reports and verify data quality
Keep up to date on upcoming HubSpot update deployments
Provide HubSpot Technical Support
Manage relationships with company stakeholders
Develop training materials for users
Ideal Traits:
Passion for technology
Great communication skills
Excellent problem-solving skills
Self-learner and Teacher
Team Player
Experience:
2+ years experience working as an implementer and/or administrator within HubSpot
Valid HubSpot Certifications and on the job experience would be considered an additional asset
Creating documentation and leading training programs to utilize HubSpot and/or other CRM software
Creating sales workflows and sequences
