Voyago is hiring a Supervisor in the Schools Division!
As part of the operations team, this role ensures that drivers consistently adhere to the standards outlined in the Schools manual and contract. The individual is expected to cover school runs when needed and play an active role in reducing driver deficiencies by coordinating necessary training. Flexibility to commute to other regions for support is essential. Additional responsibilities include assisting with the management of Hours of Service, overseeing the completion of monthly ghostings, conducting safety discussions and trip inspections, and contributing to the planning and delivery of driver information meetings.
Your Role:
Report directly to the Operations Manager and oversee daily operations of Student Transportation services in assigned areas
Coordinate internal logistics between the Schools Division and support teams such as HR, Maintenance, and Health & Safety
Supervise and support drivers, ensuring compliance with contract standards and operational needs during staff absences
Monitor staff performance through site visits, incident reports, and conduct follow-ups as needed; provide input for annual performance reviews
Help with day-to-day operational tasks, including fueling and maintaining cleanliness of buses
Arrange and support training sessions in coordination with Health & Safety
Track and review KPIs with drivers; report outcomes to the Operations Manager
Remain on-call for divisional emergencies, including evenings, weekends, and holidays
Maintain work schedules and ensure adequate route coverage at all times
Fill in and drive school routes as needed
Manage onboarding, orientation, and license upgrade tracking for new hires.
Oversee completion of ghosting and deficiency reports monthly
Ensure timely and accurate completion of payroll, paperwork, and timesheets
Act as the main contact for internal support teams and assist with employee engagement through regular check-ins and meetings
Your Profile:
You are safety-focused and prioritize the well-being of others
You are a safe driver with a clean driving record
You have a valid “B” Class licence (preferred)
You can provide a clean Criminal Record Check and Vulnerable Sector Screening
You have intermediate to advanced verbal and written language skills (equivalent to B2 to C1 levels)
You have a strong knowledge of London and the surrounding areas
You think quickly on your feet and solve problems creatively by thinking outside the box
You can work independently and manage your time effectively
You are comfortable working at a fast pace and in an environment where things can change quickly
You have post-secondary education or an equivalent combination of experience and training
You bring a minimum of 2 years’ experience in a similar role
You have intermediate to advanced skills in Microsoft Word, Excel, PowerPoint, and Outlook
You offer excellent and proven customer service experience
You bring valuable experience in student transportation (an asset)
You have experience working in a unionized environment
You are available to work Monday to Friday 6:00am to 3:00pm (some flexibility is required based on business needs)
You are comfortable working outside regular business hours when required
Your Location:
You will be working out of the 573 Admiral Court office in London Ontario
This position is 100% in office
By joining the Voyago Schools team in London you’ll find:
We offer a competitive wage
We provide paid training
The full-time comprehensive benefit package is available
Employee and Family Assistance Program
Growth orientated company
Award winning
Great company culture
The Perks:
We offer free licence upgrade
We support the development, work-life balance and well-being of our employees
We build a supportive corporate culture that encourages diversity and enables our people to flourish
We enable our employees to have a positive social impact by deploying sustainable mobility solutions
We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
We focus on innovation and sustainable environmental initiatives
We offer our employees opportunities to build their own experience within a local, global Group
Voyago is committed to providing accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.
We thank all applicants, however, only those under consideration will be contacted.
