Are you interested in a career in Operations? If so, we’d love to talk to you!
SeaFirst Insurance Brokers are insurance specialists. Our rapidly growing company has been providing our clients with the finest in general insurance services for over 40 years. We are proud to be the largest general insurance brokers on the Saanich Peninsula, with offices in Brentwood Bay, Saanichton, Sidney, Oak Bay, Westshore, and Salt Spring Island. It is our philosophy to provide our clients with professional service, while at the same time maintaining a positive work environment for our employees.
We are looking for an experienced Operations Team Lead to provide direction and day-to-day oversight to our administration team!
If you are interested in working for a local, community-oriented insurance brokerage, please connect with us – we want to hear from you!
What you will do in the role:
Manage the operations of the administration department, including maintaining SOPs, scheduling team members, workload planning and prioritization, and assigning tasks
Support the continuous improvement of team members through training and development, coaching, providing feedback, and providing input into performance reviews
Assist in the overall management of SeaFirst offices, including purchasing and distributing office supplies, and scheduling office maintenance and other office activities
Ensure a high level of client service across the administration team and act as an escalation point for client inquiries or issues
Perform clerical and administrative duties to ensure the smooth and efficient operations of the office
Maintain SeaFirst’s phone system, manage telecommunications equipment, and onboard and offboard employees from the system
Manage SeaFirst’s key inventory, issuing and tracking keys and ensuring they are returned when employees depart the organization
Lead the social committee, monitoring the budget and coordinating meetings to plan and execute engaging social activities and company events throughout the year
Lead the occupational health and safety committee, ensuring that office inspections are completed on a regular cadence, meetings take place and meet quorum, and action items and incidents are followed up on
You can offer SeaFirst:
A minimum of one year experience in administration or office management
Proficiency in Microsoft Office Suite of programs including Word, Excel, and Outlook
Strong written communication and editing skills and a high degree of accuracy
Professional, respectful, and effective communicator
Excellent interpersonal skills and a collaborative team player
Analytical and problem-solving skills
Experience planning, coordinating, and executing events
Keen attention to detail and deadlines
Effective planning, organizational, coordination, and time management skills
Accountable, self-motivated, and able to work effectively without direct supervision
Cultural awareness and sensitivity
We offer Employees:
RRSP & TFSA program with employer matched contributions
Extended health & dental care
Health Spending Account & Lifestyle Spending Account
Employee and family assistance program with comprehensive Mental Health services
Career growth opportunities, backed up by tuition reimbursement
Discounted Costco Membership
Where and when you will work:
Brentwood Bay Office with regular travel to other Seafirst office locations
Monday to Friday, 8:30am – 5:00pm
Permanent, Full-time employment (40 hrs/week)
Application Information:
Please apply by submitting your resume and cover letter. If you are interested in viewing the full job description, please click here.
Navacord is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.
This posting will remain open until filled.
