What We Do
Care Access is a unique, multi-specialty network of research sites that operates as one connected team of physician investigators, nurse coordinators, and operations managers.
Who We Are
We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.
Position Overview
Care Access is seeking a skilled and experienced Senior Specialist, Regulatory Operations to join our dynamic Global Regulatory Affairs Team, part of the Global Expansion and Study Operations department.
The Senior Regulatory Affairs Specialist will oversee, support, and execute all site-level regulatory operational activities for assigned clinical trials in Canada. They may also support regulatory activities for U.S. sites as needed. This role is responsible for ensuring compliance with applicable Canadian regulations and guidelines and may contribute to site start-up activities for Canadian sites when required.
You will have an excellent understanding of Canadian and USA regulatory requirements and experience managing regulatory interactions and activities related to clinical research site operations.
What You'll Be Working On (Duties include but are not limited to):
Provide regulatory advice, lead, execute and deliver regulatory project work Support regulatory compliance activities for Canadian and USA clinical research sites, ensuring to adherence to Health Canada, FDA and global regulatory standardsAssist in preparing for sponsor monitoring visits and follow up requirementsDevelop and implement regulatory strategies to support sites activities Provide regulatory guidance to the site operations teams, ensuring that activities align with current regulations and industry best practices. Track essential documents and timelines Support the site(s) through the Site Evaluation Visit, Site Initiation Visit, greenlight to consent, and Study CloseoutActively work towards KPIs to help ensure departmental success Support creation and maintenance of study Delegation of Authority (DOA) logs Oversee activities throughout the duration of the study; supporting clinical operations teams as requiredCoordinate and manage REB/IRB site level submissions and maintenance of approvals throughout the life of the study/iesReview, and submit high-quality and timely regulatory agency submission materials, including but not limited to protocols, ICFs and marketing materialsReviews and customize, when required, ICFs to ensure compliance with Canadian REB requirements and site feedbackLiaise and follow up directly with SponsorEnsures accurate compilation, management and tracking of submissionsOversee regulatory documentation, tracking, and reporting processes to maintain compliance and readiness for regulatory inspections and sponsor auditsMilestones: Tracks and updates the study team accordinglyEnsure timely filing of safety reports, deviations, and amendments/modifications as per study requirements. Ensure that Investigator Site File (ISFs) are completed, up to date, accurate and in compliance with Good Clinical Practice (GCP), regulatory requirements and internal processesOversee and support study close-out activities by ensuring proper archiving and retention of ISF documentsProvide guidance and support to site staff with regards to regulatory intelligence and country requirements, including identifying and conducting trainingCoordinate preparation and review of key site essential documentsCollaborate with cross-functional teams, including Quality and Clinical Operations, to ensure regulatory requirements are metMonitor and interpret changes in Canadian and USA regulatory policies and guidelines, advising internal stakeholder on potential impactsStay updated on evolving regulations, guidelines, and industry best practices to ensure compliance and adjust strategiesIdentify process gaps, and support the development, implementation, and continuous improvement of new departmental processesSupport the development, review, and maintenance of departmental Standard Operating Procedures (SOPs), work instructions, and forms Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive
Physical and Travel Requirements:
This role requires 100% of work to be performed in a remote office environment and requires the ability to use keyboards and other computer equipmentThis is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role
What You Bring (Knowledge, Skills, and Abilities):
Ability to communicate and work effectively with a diverse team of professionals
Strong organizational skills: Able to prioritize, delegate, direct, support, assign and evaluate others work and follow through on assignments
Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients, and vendors
Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals Strong computer skills with demonstrated abilities using clinical trials database, MS word and excel Experience in electronics Investigator Site Files systems like (Florence, CRIO) Ability to balance tasks with competing priorities Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done Friendly, outgoing personality with the ability to maintain a positive attitude under pressure High level of self-motivation and energy Ability to work independently in a fast-paced environment with supervision Must have a client service mentality Demonstrated success in managing REB/IRB and regulatory submissions, including Health Canada interactionsDetail-oriented with strong problem-solving abilities and a proactive approach to regulatory challengesExcellent ability to handle multiple tasks in a fast-paced and constantly changing environmentStrong strategic planning, risk management, managing, monitoring and change management skills
Certifications/Licenses, Education, and Experience:
Bachelor's degree in a scientific or healthcare-related field; advanced degree preferred or equivalent experience. Minimum of
5 years of experience in operational regulatory affairs within there search site (preferable), or CRO/pharmaceutical industry, with a focus on Canadian and USA regulatory requirements. Strong understanding of Health Canada, USA regulations and ICH GCP guidelines as they relate to site operations Excellent knowledge of site-level regulatory requirements for the execution and maintenance of clinical trials in Canada. Proven ability to support Canadian sites in ethics submissions, regulatory document preparation, and ongoing compliance.
Diversity & Inclusion
We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success. At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the best physicians and caring for patients.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
Employment Statement
Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.
