If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport and Hampton Inn & Suites Kelowna is currently looking to fill the role of Sales Coordinator.
We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees from the bus loop at UBCO!
What will you be doing?
First point of contact for all new inquiries, directing each to the appropriate Sales Manager
Answer questions from team members regarding events/group bookings as needed
Prepare all Booking Agreements for Sales Managers & Event Coordinators
Build groups, monitor and assign inquiries in CI and Delphi
Track and Issue Marriott Bonvoy and Hilton Honors points post departure
Assist with Rooming Lists and detailing of Event Orders as requested by Director of Sales & Events
Assist with room assignments and billing entry for airlines at both properties
Manage & Prepare all Sales Promotional Materials as required
Monitor kickback tracking sheets
Assist with gathering information for reports and other data to assist the Sales Team in proactive selling as well as month end reporting
Complete Commission Pick-Up documents & upload in the Distribution Centre
Assist with walk in site inspections or drop in clients
Preparation of all site inspection documents and coordination with operations including day of site inspections, ensure rooms are show ready & welcome beverage is prepared
Attend meetings in the absence of the Director of Sales & Events
Collaborate on initiatives that support team training and development
Assist with responding to inquiries for both rooms and catering in absence of DOS
Represent the company at community tradeshows/events as required
Works closely with Events & Reservations Coordinators to understand their roles to ensure there is coverage when they are not in the office
Brings issues to the attention of property leadership, as deemed appropriate
Additional duties as assigned by the Director of Sales & Events or General Manager
What are we looking for:
Hotel experience required
Four Points/Marriott Brand experience an asset
Strong administrative skills, detail-oriented, self-motivated, and can multi-task
Exceptional organization with attention to accuracy and problem-solving ability
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation
Ability to set-up and maintain filing systems
Excellent analytical, problem solving and decision-making skills
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences. Able to follow written and verbal instructions
Proficient knowledge of Microsoft Word, Excel, Outlook, iHotelier, Expedia, GDS, Epitome, Opera, Lightspeed and CI/TY , Delphi OnQ, R&I and PEP
Perks
Extended Health and Dental Benefits
World-wide accommodation and dining discounts with Marriott & Hilton brands
Employee discounts on accommodations, dining, Marina, and Heath & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).
An excellent work environment, with a focus on staff recognition and teambuilding
Room for growth and development.
Don't miss this exciting opportunity to join our Four Points & Hampton family!
