As a Sample Login Technician, your responsibilities are:
Ensure all client orders are entered in a timely manner according to the CoC; process necessary paperwork and project management notification
SAIL approve jobs in priority sequence based on sample holding time, job due date and/or received date
Ensure appropriate test code and parameters are entered for every job, either by using a quote, profile or master test code list
Ensure accuracy of information for all in-house projects (including, but not limited to test codes, project references)
Proactively ensure overall satisfaction of client base including communication to Project Management / Supervisor as appropriate
Investigate and resolve outstanding issues/jobs through departmental collaboration
Work closely with Project Management staff to grow Bureau Veritas’ regional market share with existing and new clients
Use innovative and proactive methods to ensure core performance standards and business goals as measured by scorecards, coaching sessions and key performance indicators are achieved
Attend regular team meetings to share corporate and departmental information, and to communicate and share ideas
Adhere to Bureau Veritas’ quality systems QA/QC, SOP's and external accreditation requirements
Adhere to Bureau Veritas’ safety policy
Committed to working in a team environment demonstrating a positive approach
Demonstrates refined problem solving, decision making and conflict resolution skills
Ensure good housekeeping standards are met or exceeded
Maintain training records
Help out in other departments when required and take part in cross training
All other responsibilites as assigned
As a Sample Login Technician, the minimum requirments are:
University degree ore college diploma in sciences, chemistry and relatated environmental discipline and/or equivalent experience
Experience in a laboratory environment an asset
Excellent communication skills (both written and verbal)
Good knowledge of computers (Microsoft Word, Excel, Outlook, LIMS)
Energetic personality that can work independently in a multi-tasking fast paced environment while maintaining attention to detail
Ability to effectively interact with colleagues and provide coaching and mentoring when needed
Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs
