Year Round Why join CMH? We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens! Things that are important to us: Safety as a cornerstone. Share our passion – every day. Always act with integrity. We work as a team. Aim for best. Balance our social, fiscal, and environmental responsibilities. Things that are important to you: The opportunity to build lifelong friendships with staff and guests from around the world. Working for a company that stands behind its mission, vision, and values. An inclusive and rewarding company culture where employees are valued and supported. Explore and work at a world-class mountain destination. Enjoy meals created by culinary professionals that incorporate fresh, local ingredients. Work with hospitality professionals that take pride in providing a high-end guest experience. An opportunity to grow and learn in a work environment that promotes feedback and development. Discounts with brand partners and on CMH merchandise. Opportunities to heli-hike and heli-ski, as available. CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations. Visit www.cmhheli.com/jobs to learn more. Position Title: Manager, Food Procurement Company Name: CMH Heli-Skiing & Summer Adventures Reports To: Director, Supply Chain Location of Work: Banff, Alberta – hybrid possibilities Terms of Employment: Full-time, year-round FLSA Status: Exempt Number of Positions: 1 Direct Reports: 0 Date of Last Review: June 2025 Desired Start Date: July 2025 Posting Close Date: This posting will remain open until a suitable candidate is found. The earliest posting close date would be June 13, 2025. Position Overview The Manager, Food Procurement plays a pivotal role in ensuring the seamless supply of high-quality, cost-effective food products to seasonal and year-round lodges. This position supports the delivery of exceptional guest experiences by streamlining procurement processes through strong vendor relationships, innovative digital tools, and strategic sourcing. The ideal candidate will bridge cross-functional teams, improve communication with the lodges’ teams, enforce food safety standards, and drive continuous improvement across the supply chain. Essential Duties and Responsibilities Support a culture that prioritizes all aspects of safety, the best possible experience for our employees and guests, recognizes our responsibility to the communities and mountain environment we are so privileged to operate in, and achieves leading financial results. Help develop and implement strategic goals and objectives aligned with the overall CMH business strategy. Develops and implements key performance objectives to meet business and guest expectations. Plans and participates in meetings with key leadership and project teams as and when necessary and provides necessary inputs for the timely completion of tasks. Ensure all procurement activities comply with health, safety, and food quality standards. Oversee and coordinate seasonal inventory planning and order management, over our different seasons (Operating seasons, off-season projects, Fall Loads). Coordinate and execute central food procurement for all lodges. Collaborate with culinary, logistics, and other internal teams to align procurement schedules with operational demands. Maintain and distribute accurate and current order guides to the culinary teams, as well as ensuring up-to-date information is in our inventory management and ordering system (Business Central). Manage vendor relationships, contracts, and performance reviews to guarantee timely deliveries and product quality. Train and support culinary teams in ordering procedures and act as the point of contact for supply-related issues. Support the warehouse team during food deliveries and loadings. Utilize digital tools (e.g., ERP, dashboards, analytics platforms) to improve efficiency and visibility in procurement operations. Source and evaluate local vendors and Alterra Mountain Company partners to enhance guest experiences and reduce costs. Maintain and revise Standard Operating Procedures (SOPs). Monitor market trends and drive innovation and continuous improvement in procurement practices. Implement risk mitigation strategies. Manage multiple projects and effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans. Help develop and support implementation of OHS, sustainability, and DEI initiatives. Train, participate in and provide support, as required, during emergency response situations. Support guests and employees in the field program during area visits, as needed. Minimum Qualifications Diploma or degree in Supply Chain Management, Hospitality Management, or relevant experience in a related field. Three to five years of progressive experience in procurement, supply chain, or culinary purchasing, preferably in a multi-unit or hospitality setting, with a proven track record of success in driving operational excellence and cost control. Strong understanding of food safety regulations and quality assurance standards. Strong experience and ease in using ERP systems, procurement software, and data analytics tools. Food Safe Certification, an asset. Competencies, Knowledge, Skills, Abilities, and Other Qualities Deep understanding of vendor management, contract negotiation, and seasonal purchasing strategies. Skilled at managing multiple and short ordering timelines and adjusting procurement strategies dynamically. Ability to leverage data analytics for forecasting, performance tracking, and decision-making. Strong interpersonal and communication skills to work effectively with cross-functional teams and external partners. Proficiency in digital procurement tools and inventory systems; able to drive system adoption and training. Committed to process innovation, risk mitigation, and professional development. Demonstrates integrity, discretion, critical thinking, adaptability, and effective problem-solving. Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders. Is organized with clear attention to detail, with strategic planning skills and abilities. Able to communicate at a high level in a clear, effective, and timely manner. Proven ability to maintain confidentiality and professional working relationships with peers. Technical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms. Able to prioritize tasks and responsibilities in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities. Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role. Able to identify potential issues and quickly work with the team to manage and respond to such situations in a timely and professional manner. Sees projects through to completion, including follow-up on any identified issues. Working Conditions Physical ability to perform the duties of the role and ability to lift, carry, or otherwise move and position up to 50 pounds regularly. Manual dexterity to operate a computer and other common office equipment on a daily basis. This position requires you to work on evenings, weekends, and holidays based on the needs of the business. This position will require frequent travel to CMH areas, as well as other business-related travel. CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals. Other Duties as Assigned This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires flexibility and willingness to accept new responsibilities and potentially transfer others. Compensation A competitive compensation package will be provided including an attractive base salary which is based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview. Benefits and Perks: Health and dental benefits after 90-day probationary period. Group Savings Plan eligibility after the 90-day probationary period. Paid Personal/Sick and Vacation days. CMH Ski Pass Program. IKON Pass Benefits. Pro deal affiliations with Brand Partners. Opportunities to heli-hike and heli-ski, as available. CMH is an equal opportunity employer Celebrating more than 55 years of heli-adventures, CMH Heli-Skiing & Summer Adventures is the world’s first and largest heli-skiing and heli-accessed hiking operator. From our head office in Banff, Alberta, CMH operates 11 destinations located in the Bugaboo, Purcell, Selkirk, Monashee, and Cariboo ranges of British Columbia, Canada. Heli-Skiing takes place each year from December through April, and CMH Summer Adventures take place from July to mid-September. CMH is privileged to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, and Stoney Nakoda Nations.
