Métis Family Resource Program Implementation Coordinator
Location: 12308 111 Avenue #200, Edmonton, Alberta
Closing Date: Until Suitable Candidate Found
Position Status: Full Time (40 hrs per week), Permanent
Reporting to the Métis Family Resource Program Supervisor and as a part of the Children & Family Services department, the Métis Family Resource Program Implementation Coordinator will be responsible for supporting the development, implementation, and evaluation of the Métis Family Resource Program (MFRP). This could include cultural training, events, tracking the development of necessary resources, responding to community inquiries, and supporting other CFS initiatives within the Otipemisiwak Métis Government CFS Department. The successful applicant will have experience supporting programs and events, strong organizational, technological, writing, and interpersonal skills, and have strong relationship building abilities.
Key Responsibilities
Manage intake and determine program eligibility for the Métis Family Resource Program (MFRP).
Answer incoming calls, take messages, redirect phone calls, and respond to e-mail inquiries.
Collect and organize appropriate information and documentation for program access.
Create, maintain, and evaluate systems that will support the ongoing design, delivery, and evaluation of the MFRP.
Calculate, track, request, and distribute accurate financial reimbursements based on program criteria, where required.
Create and distribute brochures, pamphlets, and social media content to network the MFRP.
Research, develop, and maintain cultural presentations and activities.
Update and maintain a catalogue of resources for caregiver access.
Work collaboratively with internal and external professionals and be a part of a multi-disciplinary team.
Support children in care through the Otipemisiwak Métis Government registration process, including data entering and processing applications.
Facilitate cultural presentations to Child and Family Services staff and community organizations.
Participate and represent the Otipemisiwak Métis Government in community engagement and other opportunities.
Participate in departmental planning activities.
Complete additional tasks as required.
Skills and Competencies
Exceptional interpersonal, verbal, and written communication skills, and an ability to effectively facilitate presentations.
Excellent organizational and time management skills, with the ability to be flexible and allocate time and resources effectively.
Ability to maintain confidentiality when handling sensitive information.
Culturally sensitive and compassionate.
Passionate, trustworthy, and empathetic.
A proven track record of building collaborative, positive relationships with a variety of internal and external stakeholders, including clients, industry, service providers, and community.
Ability to maintain a positive, helpful attitude and be empathetic and non-judgmental when assisting Métis Albertans.
Ability to provide constructive and positive feedback to others and be able to accept the same.
Ability to work effectively in a stressful environment and communicate and respond calmly in difficult situations.
Ability to adapt to changing priorities and requirements.
Ability to work independently and in a team environment.
Ability to effectively manage a high case load.
Political and cultural sensitivity.
Knowledge of Métis history, culture, and issues affecting Métis people. An in-depth understanding of the Otipemisiwak Métis Government and Métis culture, people, and values.
Qualifications
An academic or employment background in administration, Social Services, Community Services, and/or Children and Family Services is an asset.
At least two (2) years’ experience in a similar role is preferred.
Working knowledge of the Child and Youth Enhancement Act, Freedom of Information and Protection of Privacy Act and Protection of Personal Information Act.
Other Requirements
Position will be based in Edmonton.
Available to work weekends and evenings as required.
Some travel within Alberta is required.
Must have a Class 5 driver’s license and an operational vehicle.
Criminal Record Check with Vulnerable Sector Check required.
Child Intervention Record Check required.
What We Offer
An opportunity to work for Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops.
An opportunity to learn about Métis culture, history, and art.
Personal development & career opportunities.
A comprehensive benefit package and employer contributions to Pension Plan.
Generous time off policies.
The Otipemisiwak Métis Government thanks all applicants for their interest. Only applicants selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online one-way video interview. Should you have any concerns with completing the video interview, please reach out to Human Resources by responding to the email invitation. No phone calls please.
