Do you enjoy the aviation industry and are looking for a leadership opportunity? Are you passionate about aviation and looking to grow your career? If you've answered yes, we'd love to hear from you!
So, would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and flexibility? If you've answered yes, come join us!
Executive Aviation is looking for permanent casual Customer Service Agents to work at the Masset Airport (ZMT)! In Masset, you will be a part of an amazing team of customer service specialists who work together to provide exemplary service.
This role reports directly to an amazing Customer Service Coordinator who is there to support you.
What do we offer?
Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $20.00-$23.60/hour. We have fantastic flight benefits with the airlines that we support, and great EA Travel perks. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.
Responsibilities
Greeting passengers
Following airline specific check-in policies and procedures
Have proper security clearances
Provide pre-flight first class or priority seating grooming for the flight
Manage passenger boarding as per airline procedures
Understanding flight document requirements and carry-on allowances
Positively working with airline crew
A physical ability to consistently lift up to 70lbs/32kgs
Kindly enforce airline and airport policies and procedures to passengers
In some cases, learn how to bridge an airplane
Other duties as assigned
Qualifications
You are a true customer service champion with a minimum of two years’ in a customer-facing role
You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
You love to multi-task and are comfortable in a fast-paced environment where time pressures are a way of life
You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
Previous airport experience would be considered an asset
Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
An ability to meet all conditions of employment:
A criminal background check
