Company DescriptionEataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team’s product knowledge Job DescriptionJOB OVERVIEWThe Marketing Operations Manager supports the planning and execution of the marketing strategy at the store level, not limited to: events, education, community relations, and graphics. Reports directly to the Director of Store Operations and reports functionally to the Director of Marketing. Manages the in-store Marketing team.Partners with Corporate Marketing and Store Director to execute a comprehensive marketing strategy designed to drive awareness, traffic and salesCollaborates with the corporate Marketing Team to understand the national marketing programs and develop related local marketing activities, in addition to store-specific initiatives and projectsEnsures the defined strategies and initiatives are correctly executed at the store level according to the agreed upon timelines, budgets and goalsEnsures in-store communication is up to standards and follows the brand guidelinesOn occasion utilizes the tools and systems provided to produce in-store signage (i.e. events materials, campaign posters,..) and oversees in-store installations (signage, VM, etc)On occasion produces store-related social media images when neededManages the Marketing team: hires, assigns, schedules, trains, motivates, submits payroll and evaluatesWorks with the Events team, store teams and Corporate Marketing Team to define events calendar, plan and execute in-store, off-site, public and private eventsWorks with Communications Team to ensure events and initiatives are properly promoted and communicated by providing needed details and contentManages relationships with celebrity chefs, business partners, producers, local organizations and local authoritiesAnalyzes performance and reports progress to senior leadership on a weekly basisKeeps track of marketing spent on provided system, staying within defined budgetPerforms other duties as required or assignedQualificationsBachelor’s Degree in Business or Marketing preferred2+ years of experience in marketing, with prior managerial experienceExperience in the food and beverage industry preferredKnowledge of Italian cuisine and culture preferredExceptional verbal and written communication skills and relationship-building skillsExcellent problem-solving and business management skillsKnowledge of and contacts in the food industry Project anagement skillsOrganizational and time management skillsJOB REQUIREMENTSAvailability to work onsite with a flexible schedule often including evenings, weekends and holidaysAbility to travel up to 10% of the timeAdditional InformationBenefits and PerksMedical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPBonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.
