Job Description: At Arterra Wines Canada, we love inspiring the big and small moments that happen when our products are shared and enjoyed. For us it’s not just about what’s in and on the bottle, it’s what happens in people’s lives when we’re a part of them that keeps us thirsting for more and not resting on our laurels as Canada’s largest and most enjoyed wine company. We put the consumer at the center of everything we do and we’re looking for people who do the same. We are seeking a highly organized and dependable Administrative Assistant to support the daily operations of our busy shipping office within the distribution center. This role is ideal for someone who thrives in a fast-paced environment, enjoys detail-oriented work, and values being a part of a team that helps keep product moving on time. This is a 6-month contract role. Responsibilities Shipping & Logistics Support Prepare and process shipping documents including BOLs, packing slips, and customs paperwork Communicate with carriers, vendors, and warehouse teams to coordinate outbound shipments Track and trace shipments; provide updates as needed to internal stakeholders Schedule pick-ups and delivery appointments with carriers Maintain shipping records and ensure documentation accuracy Support problem resolution for shipment delays or discrepancies Administrative & Office Coordination Manage data entry and update databases and logs related to inventory, orders, and shipping activity Answer phones and respond to shipping-related inquiries in a timely and professional manner Prepare reports and shipping summaries for leadership as required Support inventory counts and cycle audits with documentation support Maintain office and shipping supplies inventory Ensure office equipment is functioning and coordinate maintenance when necessary Compliance & Recordkeeping Ensure all shipping activities meet company policies and government regulations File and retain shipping and compliance documentation in line with retention requirements Assist in internal or external audits related to shipping and logistics Report and document any discrepancies or incidents involving shipments Qualifications Requirements 1–2 years of experience in an administrative or logistics support role Strong computer skills, including Microsoft Office (Excel, Outlook, Word) Comfortable working in a warehouse or distribution center environment Excellent communication skills, both written and verbal Detail-oriented with strong organizational and time management skills Preferred Previous experience in a shipping office, distribution center, or logistics company Familiarity with ERP systems, TMS platforms, or shipping software Knowledge of shipping documentation Offer Competitive wage: $22 to $25 per hour, commensurate with experience A supportive, team-oriented work environment An opportunity to learn about the world of wine We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs. We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs. Our mission is simple – to build brands people love. In fact, seven of the top 20 brands in Canada are proudly part of the Arterra Wines Canada family: Jackson-Triggs, Inniskillin, Sawmill Creek, Wallaroo Trail, Woodbridge by Robert Mondavi, Ruffino and Kim Crawford. We have more than 140 years of experience in the Canadian wine industry, with five estate wineries across the country and over 1,700 acres of premium vineyards. We have our pulse on viticulture and its latest innovations and most importantly, an understanding of what Canadian consumers are looking for in a bottle of wine. We own and operate 164 Wine Rack retail stores in Ontario and sell wine kits and products for winemaking through our RJS Craft Winemaking business.
