What you will do Supporting Johnson Controls’ Data Center Solutions (DCS)/Silent-Aire business unit, you will be responsible for processing Non-Conformance reporting, and examination of quality data to determine trends and gaps in processes and procedures across multiple company departments. You will be responsible for internal and supplier root cause investigations and performance data and will monitor QA systems and advise and present to executive team on company quality performance and KPIs and set goals. This will be an onsite role located in our Edmonton, Alberta office location. How you will do it Receive and process Non-Conformance reports. Assign and assist with Root Cause investigations initiated via Non-Conformance report. Analyze and present quality data pulled from the reports. Assist with the maintenance of QA monitoring programs, including audits and controls. Perform internal QA audits that are compliant with corporate policies, practices, and procedures when necessary. Promote and advocate quality achievement and performance improvement. Utilize field data to create and present historical data and trending data to Executives and customers. Performs all duties in accordance with Silent-Aire Limited Partnership safety program standards and Alberta Occupational Health and Safety Act, Regulations, and Code. Other duties as required. What we look for Required: Knowledge of QA cause and effect methodologies Highly motivated and self-directed, capable of multi-tasking, and able to work with minimal supervision Extremely detail-oriented and analytical thinker Able to interface directly with cross-functional teams Strong problem identification and resolution skills High level of proficiency with Microsoft Office, particularly Excel Strong work ethic and positive team attitude Clear and concise communication ability Preferred: Experience in HVAC industry Working Conditions Office environment Manual dexterity required to use desktop computer and peripherals Occasional shop environment, requiring adherence to safety policies and exercise of caution, as the environment presents many naturally occurring hazards Ability to work and communicate with prudence, while effectively managing time, completing tasks, and working safely #LI-Onsite Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.
