How will you CONTRIBUTE and GROW? This job will lead you to build lasting relationships with customers and collaborate on developing business markets. You will have the chance to evolve in an organization where collaboration and customer satisfaction are the core of our business. We are offering a key position for an exceptionally customer-centric individual! As front line customer service in our retail stores, you will have the opportunity to: ? Listens actively to customers to advise them on products, prices and availability in order to satisfy their needs. Answers technical questions. ? Receives and processes customer orders (phone, email in, fax, etc) ? Prepares quotations and standard tender requests. ? Provides support to the local account executives for back-office activities. ? Performs phone “cold-calls” for network customers and “blitz” in some market segments. ? Does post-sales follow-up to ensure customer satisfaction ? Organises the display of products in the store ? Identifies and respects our commitment to our customers and ensures that deliveries are made in time. ? Process and confirm delivery slips. ? Communicates with the logistics team to ensure cylinder replenishing. ? Use your welding knowledge and experience to deliver products to our customers, and help them find the right supplies for their projects and business needs ? Learn new computer systems, enabling you to give accurate information, pricing and quotes for our customers. ? Learn how to track orders/cylinders and expand your knowledge in logistics ? Plan routes for delivery and follow ALC's safety policies diligently ? Work in a clean and organized environment by maintaining our product displays ? Get to know our customer base both on the front line and making deliveries, learn about our products and mentor from our Outside Sales Team and Managers to grow your advancement opportunities! ? Cylinder and hardgoods delivery ___ Are you a MATCH? ? 2 to 5 years of industry experience, customer service or sales of welding or industrial products ? Knowledge of welding processes and products is an asset but not mandatory ? Good knowledge of computer systems and google suite ? Secondary diploma ? Class 5 license, clean driver's abstract ? A positive attitude and customer service focus ? Forklift experience would be an asset as well ? Ability to lift 50lbs Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be here! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global careers website at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this form
