The Opportunity We have an exciting opportunity for a Lead Technical Product Manager (Individual contributor – Director level) within Product and Platform Services team. We are seeking a talented, motivated and driven individual who will be responsible for being a Lead Technical Product Manager for driving better Developer Experience when using Cloud services (Infrastructure/Containers, PaaS and Data Analytics) and Developer tools. Work arrangement: Hybrid - 3 days in office, 2 days from Home; Remote working option is not available. People Leader Role: No Position Responsibilities: You will be creating vision, strategy and elaborating use cases/requirements that engineering teams would love to deliver. This will be through engagement with internal customers (business segments), application owners, developers, cloud operations and security teams, product managers, engineering team and leadership. You will also be responsible for developing deliverable/release technical content for stakeholder consumption. You will interact cross-functionally with engineering, product managers, cloud operations team and internal business segments. Required Qualifications: Drive vision and strategy for Manulife Cloud and Developer Services Responsible for Elaboration of Use cases/requirements and maintains a prioritized product backlog (epics and user stories) based on business value, ROI and company vision. Responsible for owning Product Owner responsibilities for Agile Scrum/Kanban squad(s) Work both internally with functional groups (engineering, product managers, cloud operations team and internal business segments) to drive technical release content and deliverables. Engage with customers (business segments) on an occasional basis, solicit requirements and prioritize backlog accordingly. Create technical content for stakeholder consumption Own roadmap for Manulife Cloud Container/PaaS/Data Analytics services Deliver Solution/Feature Presentations/Demos at business reviews and meetings. Understands and critiques the architecture proposed by architecture team and ensures that the engineering team delivery is aligned to addressing business needs Work with scrum masters/program managers to track schedule against the roadmap, and escalate risks/ issues. Preferred Qualifications: Product Owner certification required MBA or equivalent strongly preferred 10+ years of experience in Cloud Services/software/automation industry preferred 4+ years of experience in Product Management preferred Experience in product owner responsibilities focused on Developer tools and Public Cloud Services, Software, Automation and Orchestration tools. Technical knowledge of Development tools, Public Cloud (preferably Azure) Containers, Platform-as-a-Service (PaaS), Data Analytics technologies and GenAI technologies Familiarity of GenAI technologies, Cloud automation, Devsecops and Application/Platform/Infrastructure security and monitoring tools preferred. Experience with Agile development/Scrum methodologies required. Leadership skills to take new challenges and creativity to take new approaches to problems BS or equivalent required. Prior Product Owner background in software development and/or IT projects required. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $110,530.00 CAD - $205,270.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.
