Sales Manager
Crown Auto Group
Salary Plus Performance Bonus
Job Type: Full-time Permanent
Company Overview:
Come join one of the leading automotive groups in Manitoba. Family owned and operated, we have been in Winnipeg for 38 years and specialize in import brands.
We have an amazing opportunity to join a dynamic team at Crown Auto Group as a Sales Manager. The Crown Automotive Group has a goal of making car ownership easy- one of the ways we do that is to provide a one-price experience to save customers the time and effort of negotiation, so they get the best value up front. We focus on quick and easy communication with much done through text and video!
Benefits:
Industry leading dental, extended health, and vision coverage
Long term disability and Life Insurance
Fitness Membership Discount
Qualifications:
3 years sales experience, with a strong preference for automotive
2 years’ experience managing, coaching, and leading teams is a strong asset
Valid Driver’s License
A passion for customer service and interacting with guests
Current MPI Salesperson permit or willing to require within 30 days.
Able to effectively communicate both verbally and in writing.
Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.
Professional demeanor and appearance while interacting with customers
Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude.
Other languages spoken considered an asset
What you’ll do:
Hire, train, motivate, coach, and manage all salespeople on the team, focusing on achieving repeat and referral business
Ensures that each customer is greeted as quickly as possible and interact with customers at all steps of the sales process
Ensure the sales team is providing the best customer experience and are following all processes
Perform manager sold and unsold follow-up on all customers and potential buyers. Monitor team’s follows up on all potential buyers
Review performance metrics via documented weekly one on one meetings with team members. Daily coaching with all Product Advisors
Coordinate and deliver in store training (Product, Closing and Sales Process)
Create a positive sales and team culture for the team focusing on employee retention
Perform appraisals using company approved software and process
Maintains standards for the delivery of cars to customers- ensure that the first after-sales department appointment is arranged at the time of delivery
Ensure compliance with Company procedures and policies and conduct disciplinary action as needed.
Administer annual performance evaluations for team with thoughtful feedback
Lead by example and be an advocate for team
Create a positive sales culture for the team focusing on employee retention
CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to requests for accommodations.
